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Review of TekSavvy DSL (DSL)


more information on the company
Six Month Rating

Reviews:
1017 reviews (868 good) (55 bad)
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Review by Tx See Profile
member for 4.3 years, 1466 visits, last login: a few hours ago
updated 1.8 years ago

  • Mississauga,ON
  • $49 per month
  • "No down time"
  • "$100 DMC fee (afraid to use tech support if i have troubles)"
  • "Insanely stable, reliable, low latency"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

My Other Reviews

·FreePhoneLine
·Rogers Hi-Speed
June 20'th Update:
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My last update was an upset because of the stupid $14.95 i would have had to pay to increase my bandwidth when TSI was setting up for UBB. Put in my order in the portal for the $14.95 selection forgot how much bandwidth it was but it still sucked.

Since then UBB has been put rest for awhile. Lost track of it or what it's called today. I haven't required support or any billing related questions since i signed up 4.5ish years ago. Only time it was required was a move order and that was before cable was offered and went smooth.

Updating my review since so many are having such a hard time with their connection i consider myself lucky for such a strong, stable connection. If it wasn't for manual reboots my DSL connection would be online for well over a year straight. It's been that stable! Slow if you compare to today's standards but still a solid 4.2 and 11ms latency. Not a single complaint.

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Old review below

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For me it's been reliable, some others, not so much. Stable and fairly strong connection. Might have something to do with the CO being 200 ft from my home. To put simply, i've had a 99.99% connection uptime.

After some DIY and internal wiring not being too complicated in the first place i rewired my home and finally got online.

Now the breakdown:
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My original bill used to be $42.18 on a dryloop.
Since the HST + TSI $2 increase i've gone up to $47.65.

Now you add my "extortion" (from bell) blocks i'll need the $14.25 block to reach 145 gigs bandwidth a month.

My bill has now reached $62.90 a month for a 4.2 meg connection.

Paying an additional $180 a year now that UBB is here. I'll be sticking around for the appeal and hopefully consumer revolt once these new fee's hit everyones wallets.

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Now i hate putting value for money so low but it's not a lie. It's not teksavvy's fault but i can't rightfully put value for money any higher. I'm paying $62.90 for essentially a 4 meg DSL line.

Edit: when i state 4.2 mbit connection at the current price that is due to overhead. My connection is actually maxing out. Not teksavvy's fault.

Comments:
Guru

join:2008-10-01
kudos:2
Reviews:
·TekSavvy DSL

Intersting

Hmm this review was an interesting read!!

pat: I'm not going to comment on your issues but I am going to comment on the "Value of Money".

quote:
My original bill used to be $42.18 on a dryloop. Since the HST + TSI $2 increase i've gone up to $47.65. Almost $50 a month for a 4.2mbit connection. It's a bit pricey for dryloop and such low speed.
Do you realize that you get 200GB bandwidth?
If not only then Teksavvy is one of the ISP that provides 200GB bandwidth, the money you pay for!!

If you take your internet service to any company, I guarantee you that you'll be paying $60+ with dryloop and 200GB bandwidth. The only reason it gets expensive is because of the dryloop and if you didn't had to go for dryloop then, it would have been cheaper for you.

That's the only part I felt was unfair to Teksavvy!!

Tech support I agree is not so great especially after Cable coming into the picture. I never was a fan of their tech support except for the fact that they reside in Canada and not outsourcing it!!

To summarize, Calm down and re-think and review the value of money!!

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