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TekSavvy DSL page on DSLReports
Six Month Rating

Reviews:
bullet 1139 reviews (943 good) (78 bad)
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Review by aintz See Profile

  • Location: Nepean,ON
  • Cost: $34 per month
  • Install: about 5 days
  • Telco party Bell Canada
Good "high bandwidth"
Bad "connection stablity issues, disconnects/slowdowns no real tech support"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings well below consensus)

I switched from rogers because i wanted more bandwidth at a lower cost, regardless of speed.
I ordered the premium 5mbit package at $34 a month. online ordering was not very user friendly so i called in and the order went smoothly. dsl was up and running on the day given. I bought the speedtouch 516 modem.

the good: 530kb/s download speed and the massive 200gb bandwidth vs 60gb with rogers

the bad: connection disconnects sometimes. (i really hate losing internet when im in the middle of a task) i been told its probably my router (dlink dir-655) thats causing the problem, but ive used it for more than a year with rogers and had probably 2 disconnect. currently im just getting used to the disconnects because ive called techsupport and posted router log on the forums but received no useful help.

update 1 - still getting slowdowns/dcs, router wasnt the problem (stopped using it and still getting disconnects) and now ive bought a new modem to see if its the modems fault. sigh

update 2 - internet disconnects every evening, no real tech support (unless you want to spend 100bux or more). today was special, i disconnect 3 times trying to update this review.

update 3 - after using teksavvy for half a year basically ive noticed that my disconnects happens mainly around 8:30pm to 12am. switching back to rogers in sept most likely

update 4 - i switched to bell dsl on dec19th, i told the tech about my previous issues with teksavvy dsl and he said its just teksavvy bad connections and you know what hes right. i have not disconnected once so far.

member for 8.4 years, 131 visits, last login: 1.8 years ago
updated 2.7 years ago

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