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Review by ekster See Profile

  • Location: Lachine, QC, Canada
  • Cost: $43 per month
Price, support
They depend on Bell's lines
If you want DSL, go with them. Half the price and twice the service of Bell
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

Called them on Monday to set up a dry-loop DSL, they said we'll be connected on Friday. On Friday, a Bell tech came in for a few seconds to check the signal and that was it.

The set up went flawless, the price, the plans and support is WAY better than anything Bell offers. It's like paying less for more! Sure, Bell currently offers better speeds, but what's the point when your usage is limited to 20-30 GB a month when TSI has 300 GB (used to be 200GB) - unlimited for less.

More than happy to have switched to them!

Update: After more than a year, my only trouble is that Bell randomly disconnected me from the remote. TSI's support was pretty good and got me back online pretty quick. Only drawback is that Bell moved me off the remote and to the CO now, resulting in a slightly slower speed.

member for 13.7 years, 7191 visits, last login: 14 days ago
updated 12.3 years ago


TSI Pierre
Premium Member
join:2011-09-23
Chatham, ON

TSI Pierre

Premium Member

Thank You

Hi ekster,

Thanks for sharing your positive feedback!

Pierre A

Roger75
@cogentco.com

Roger75

Anon

Intermittent Outages

Starting October 2011, I am getting 5 to 7 outages a day lasting from a few minutes to 45 minutes. I asked TSI technical support for the cause and they are not able to tell me. This is very annoying and frustrating. I am located in Thornhill.

Cobalt
@bell.ca

Cobalt

Anon

Re: Intermittent Outages

yeah you probably have a problem with the bell lines .... ask them to send a tech out