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Review of TekSavvy DSL (DSL)


more information on the company
Six Month Rating

Reviews:
1029 reviews (878 good) (54 bad)
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Review by X10A See Profile
member for 8.8 years, 1095 visits, last login: 13 days ago
updated 2.2 years ago

  • Brossard,QC
  • $50 per month
  • about 10 days
  • "Reliable service, friendly tech"
  • "at mercy of bell wholesale rules"
  • "Straight forward, no hidden charge ISP"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

Ordered the 5mbit line at 2008 with static IP. No tech needed since I had a bell internet line installed.

I was able to obtain maximum advertised speed (- overhead of dsl technology). Never had any real problem except one time Bell decided to pull the line(my fault) since I canceled bell phone. Was out of internet for a couple of days because they need to reorder the line.

Bell does throttle all wholesale line at certain time of the day, but Teksavvy offer solution to evade the practice at a reasonable cost (see MLPPP)

Several occasion I had some question and called Teksavvy at midnight and I was able to get a live person to answer within 30 seconds, and without really going thru too much standard 'restart computer' procedure.

The isp also warned customer of maintenance with a reasonable time frame and have an active presence in dslreport with real user commenting on the services.

Comments:

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