I just ordered Teksavvy and pre sales & Tech support or Customer Service have been great. I am crossing my fingers nothing goes wrong so when it gets hooked up it will be %100 all the way. I wish I found this earlier for Netflix. I am switching because had a lot of really bad experiences with Cogeco.
Update 1 07/10/2011 - Got our Modem one week after order. The day they told us we would receive it which was great.
Update 2 12/10/2011 - Had the Bell guy come over and set up the phone. That went very smoothly.
Update 3 18/10/2011 - We got our internet at 10:30 pm which was expected. I originally had 14 MBPS internet with cogeco and I find not speed difference between Cogeco & Teksavvy speed when loading pages. I am so glad.
Update 4 19/10/2011 - We just found out Teksavvy cashed a cheque after we said not to but they solved it fast.
Update 5 28/12/2011 - I have added a link to all the results of my Speedtest results!
Update 6 04/04/2012 - We had to cancel Teksavvy because we are moving to a different place in Belleville and they only offered 2 MBPS and no unlimited so we have went with Cogeco for now and once Teksavvy offer 6 MBPS unlimited or cable unlimited we will go back if the Cogeco 12 month contract is over.
Update 7 23/08/2012 - Due to the recent changes we now have 6 Mbps in our area and will be a returning customer either soon or in April next year depending on the cancellation fees with Cogeco.
Update 7 05/10/2012 - Just want to update on that we will be going back April due to the $75 cancellation fee of our internet service with Cogeco. $75 is Internet and Phone for a month combined so we could not afford it. I cannot wait. I hate having to wait to the end of the month to download games I have bought and with game getting up to 20 GB I cannot live of 80 GB a month.
Update 8 22/10/2012 - For some reason now only dial-up is available in our area. Bell must have changed something. 5 MbPS was available for a little time. Sad ;( . Stuck with Cogeco now. I heard rumors Teksavvy is trying to get some deals with Cogeco Cable. I am in a Cogeco area so crossing my fingers!
Update 9 2/2/2013 - I am becoming a Cogeco beta tester for Teksavvy! I will be hooked up with cable on Monday the 11th of February.
member for 4.3 years, 247 visits, last login: 77 days ago updated 2.2 years ago