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Review of TekSavvy DSL (DSL)


more information on the company
Six Month Rating

Reviews:
1032 reviews (880 good) (54 bad)
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Review by brian10161 See Profile
member for 1.4 years, 11 visits, last login: 1.3 years ago
updated 1.3 years ago

  • undisclosed location
  • $38 per month
  • about 3 days
  • Bell Canada
  • "Low initial cost and use, fast and works"
  • "Took some time to get the connection setup, but not out of line."
  • "Just switched from Rogers, so not a lot of time to tell how reliable it is but so far so good!"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

My Other Reviews

·Rogers Hi-Speed
I just switched over from Rogers cable to TekSavvy DSL and so far everything is A-OK. It took a little time to get the DSL line up (Scheduled Jan 4th, got it going Jan 7th) but I don't mind if everything else is good.

I went with the HighSpeed Premium package. At the time of signup it was 5/640 I believe. I got a little speed bump up to 6/800 which is awesome.

I called TechSupport a total of three times, twice trying to figure out why my line wasn't working and a third to cancel an appointment to have a technician come out and check the line. Each time I called, I was directed to a representative almost immediately. Extremely fast and helpful staff

I cancelled the appointment because the line came up about 2 hours before Support called me (I missed the phone call ) and no longer needed help.

Suffice it to say, I am extremely happy and if the reliability proves as good as their tech support, I will be a long time customer

I will update my review after a few months of usage.

Comments:

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