dslreports logo
site
spacer

spacer

spacer




how-to block ads



TekSavvy DSL page on DSLReports
Six Month Rating

Reviews:
bullet 1125 reviews (931 good) (79 bad)
bullet Submit a review by email click here
bullet login for new review notification feature

Review by brian10161 See Profile

  • Location: undisclosed location
  • Cost: $38 per month
  • Install: about 3 days
  • Telco party Bell Canada
Good "Low initial cost and use, fast and works"
Bad "Took some time to get the connection setup, but not out of line."
Overall "Just switched from Rogers, so not a lot of time to tell how reliable it is but so far so good!"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

I just switched over from Rogers cable to TekSavvy DSL and so far everything is A-OK. It took a little time to get the DSL line up (Scheduled Jan 4th, got it going Jan 7th) but I don't mind if everything else is good.

I went with the HighSpeed Premium package. At the time of signup it was 5/640 I believe. I got a little speed bump up to 6/800 which is awesome.

I called TechSupport a total of three times, twice trying to figure out why my line wasn't working and a third to cancel an appointment to have a technician come out and check the line. Each time I called, I was directed to a representative almost immediately. Extremely fast and helpful staff

I cancelled the appointment because the line came up about 2 hours before Support called me (I missed the phone call ) and no longer needed help.

Suffice it to say, I am extremely happy and if the reliability proves as good as their tech support, I will be a long time customer

I will update my review after a few months of usage.

member for 2.5 years, 11 visits, last login: 2.4 years ago
updated 2.4 years ago

Comments: