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TekSavvy DSL page on DSLReports
Six Month Rating

Reviews:
bullet 1134 reviews (938 good) (79 bad)
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Review by Rand2k1 See Profile

  • Location: Canada
  • Cost: $52 per month
  • Install: about 6 days
Good "Fast efficient service, good tech support"
Bad "None really"
Overall "Good service, decent price, can't complain really."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

Ordered 12mb dry-line service on the 4th, had it installed successfully on the 10th with only a short visit from a tech, everything was done before 1pm. Had a minor sync speed issue which I contacted support about on the 12th which was quickly addressed by tech support and has been fixed as of the 14th. So 6 days from order to working stable connection and 2 additional days for a speed increase ticket.

Overall it went better than expected given some of the horror stories there are around.

I've been a customer of Teksavvy since mid 2007 and was somewhat apprehensive to switch to a faster service due to these stories, I however had nothing but the fantastic service I have always had from both sales and tech support.

Teksavvy has yet to disappoint me personally, and I suspect it wont happen anytime soon.

member for 10.7 years, 744 visits, last login: 1 days ago
updated 2.5 years ago

Comments: