Review by spock
Good "Solid speeds and good pings. Great company!"
- Location: Victoria,BC
- Cost: $29 per month
- Install: about 7 days
Bad "Nothing yet!"
Overall "I love this ISP."
|Pre Sales information:|
Value for money:
(ratings match consensus)
Dec 7, 2013
Cancelled internet due to frustration with the lack of TSI cable expansion in BC. The DSL service was great but couldn't get 50meg. Kinda sad but I'm sure I will be back if they decide to offer service in areas of BC like CIKTel does. Felt bad cancelling as this ISP is great but they just didn't have the service I wanted
Oct 5, 2013
Everything has been great with Teksavvy. I used the customer portal to initiate a speed change a while back and I received an e-mail a few days later and the speed change took effect a couple of days after that. I feel bad for the customers out east who are being messed around by rogers. I hope this gets resolved.
1 wish items for 2013
Expand cable area to other regions besides Greater Vancouver. CikTEL has great coverage but their prices are terrible for people outside Vancouver.
Aug 5, 2013
It has been a while so I just wanted to update my review. My connection has been rock solid for well over a year. I get constant low pings and full speed. I have called in a few times about e-mail addresses and passwords and have been pleased with the support I have receive so far. They even lowered the price for my 25 meg DSL service to $44.95 .....
I have 2 items on my wish list for 2013
IPv6 - out west we need to have a full /64 be assigned to us not just a single address of the same /64 between users. I have read its being worked on which is good.
Please expand your cable service area to match what CikTEL has in the west. Places like Victoria/Nanaimo, Kelowna etc
I was looking at CikTel but I would rather stick with TSI because of the reasons above.
The price was again and huge factor for me. I'm paying $48 for 25meg internet. I'm looking forward to their ipv6 enhancements. Currently we can only pull a single ip off a common /64 shared with the rest of teksavvy west customers.
I would also like to say I love their customer service. My questions have always been answered quickly in the direct and regular forums.
member for 2.4 years, 491 visits, last login: 12 days ago
updated 1 year ago