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March 2019 Using TSI on sCable last mile in BC. Speeds are solid and pings are low. I might goto 25meg DSL as the pings were a bit better on DSL for gaming. I can't wait until they release TV here in BC. I'd love to be a beta tester. August 2018 5 months later and still going strong. Only one unscheduled interruption in evening but that was due to changing something at their headend that most likely wasn't communicated to Teksavvy. The speeds are solid with no slowdowns during peak periods. I had one issue earlier in the year and thought Shaw was throttling my connection but it turned out my router didn't like steam and they way it opens many connections at once. Replaced router and all good. March 2018 Back with TSI Cable. Issues seemed to be fixed in my neighbourhood. On the 75meg package and getting 80M down. Very frustrating signup procedure. Still 7 days later I have internet. Aug 2017 Back with Teksavvy again. Had a bit of frustration with cable inet and wholesalers. I think there was a problem with the underground drop and Shaw refused to replace it. Troubleshooting with the TPIA and Shaw was totally frustrating. Glad to be back on VDSL dryloop with TSI again. Speeds are solid and pings are low. Dec 7, 2013 Cancelled internet due to frustration with the lack of TSI cable expansion in BC. The DSL service was great but couldn't get 50meg. Kinda sad but I'm sure I will be back if they decide to offer service in areas of BC like CIKTel does. Felt bad cancelling as this ISP is great but they just didn't have the service I wanted Oct 5, 2013 Everything has been great with Teksavvy. I used the customer portal to initiate a speed change a while back and I received an e-mail a few days later and the speed change took effect a couple of days after that. I feel bad for the customers out east who are being messed around by rogers. I hope this gets resolved. 1 wish items for 2013 Expand cable area to other regions besides Greater Vancouver. CikTEL has great coverage but their prices are terrible for people outside Vancouver. Thanks Aug 5, 2013 It has been a while so I just wanted to update my review. My connection has been rock solid for well over a year. I get constant low pings and full speed. I have called in a few times about e-mail addresses and passwords and have been pleased with the support I have receive so far. They even lowered the price for my 25 meg DSL service to $44.95 ..... I have 2 items on my wish list for 2013 IPv6 - out west we need to have a full /64 be assigned to us not just a single address of the same /64 between users. I have read its being worked on which is good. Please expand your cable service area to match what CikTEL has in the west. Places like Victoria/Nanaimo, Kelowna etc I was looking at CikTel but I would rather stick with TSI because of the reasons above. 2012 The price was again and huge factor for me. I'm paying $48 for 25meg internet. I'm looking forward to their ipv6 enhancements. Currently we can only pull a single ip off a common /64 shared with the rest of teksavvy west customers. I would also like to say I love their customer service. My questions have always been answered quickly in the direct and regular forums. member for 11.7 years, 907 visits, last login: 4.5 years ago updated 5 years ago
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