Review by cidknee0 
member for 4.3 years, 122 visits, last login: 45 days ago
updated 113 days ago
 Kitchener,ON
 Contract price not specified.  "great upload speed, good price, no cap" "5pm to 9 pm installation time" "Great service, not so great install time."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
When the new speeds were brought to my attention admittedly, I went, yeah right. Ill believe it when I see it. Well, I see it. WOW. very very nice. I do VOIP so for me any upload beyond 1 Mb is great. I am on the 25Mb down and 7Mb up package and I actually get it. I keep checking speed test to see if I really get it. Peak times didn't matter either. Love it so far.
My only negative is that I'm a business, I'm not here after 5pm. So a 5pm to 9pm install will not work. This is mandatory, and that's fine, but why cant they come out before 5? This will not be a problem for residential users, but for me, it was not ideal.
There were some serious issues with Bell's wiring into the building, but I cannot fault TekSavvy for that. They went above and beyond answering all my questions and making things work for me quickly with my static IP and subnets.
Will I recommend them again? Oh yes, am I happy of course I am. I will also be switching to this at home. Still a better price than Rogers or Bell.
Comments:
 | | re: Your review. Hi,
Thank you so much for your review. I'm glad things are working well and you're getting great speeds.
I can understand the frustration on the install timelines being in the evening when you're a business. Thank you for being patient with the process and staying late at the office for us. We appreciate it.
Danielle
--
TSI Danielle
Social Media Relations
Teksavvy Solutions Inc.
| |
|
| |
|
