Review by GreenLantern
Good "nothing anymore sadly"
- Location: Waterloo,ON
- Cost: $110 per month
- Bell Canada
Bad "service,support,speed, lack of any help to customers with actual issues."
Overall "TekSavvy used to be good now they don't back up the services they sell"
|Pre Sales information:|
Value for money:
(ratings well below consensus)
Honestly posting this message pains me to write as a once firm believer ,customer and refer-er of 4 customers (now 0) but I am done with these issues if you are considering buying teksavvy dsl DO NOT its oversold and it will not be fixed anytime soon (don't believe me google it or even look here people all over Ontario are reporting nightly slowdowns) Im not talking small amounts I am talking going from 10mbit down to 0.26 every night from 8pm to 1am for months I've spent hours on the phone with them they don't care they know the issue they just have no way to fix it either since supposedly its bells issue (as always) I have been with teksavvy since 2008 my phone lines are exceptionally good and have great line stats (I can get over 10mb when it works) so please don't post here saying it could be my lines I don't have to reconnect or do anything to modems its like a switch is flipped every night between these hours.
I pay a stupid amount for my internet (2 dsl lines running mlppp) because until tonight I was under the impression I had no other choices I have now been made aware I can get cable from a different provider.
Once again I hate to write all this but its the facts I have never had anything but praise for teksavvy but they aren't the same company they used to be and I'm honestly sorry I supported them this long considering this issue has been going on for months steadily (and over a year off and on) with no end in sight.
member for 5.9 years, 4 visits, last login: 2.5 years ago
updated 2.5 years ago