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TekSavvy DSL page on DSLReports
Six Month Rating

Reviews:
bullet 1140 reviews (943 good) (78 bad)
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Review by Cloneman See Profile

  • Location: Montreal
  • Cost: $53 per month
  • Install: about 5 days
  • Telco party Bell Canada
Good "Great company, great overall service."
Bad "Sometimes handcuffed by poor CRTC regulation."
Overall "If your inside phone wiring is clean, they are a good choice."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

My Other Reviews

·Bell Fibe
Teksavvy DSL is a strong company with very good praise in Canada - one of the best choices you can make.

Unfortunately their ability to provide even better service is limited by CRTC regulation - at the time of review there's a hefty 100$ fee to signup for the higher speed tiers, and forced modem rental for VDSL. There are also numerous unfair advantages Bell maintains for its own customers, such as repairing indoor problems for free for some of their customers, or providing a free dry loop.

For some customers who have problems with inside wire, it may be best to bite the bullet with an evil incumbent ISP, like bell, which potentially can serve them better should they require work to be done inside the home. 15/10 VDSL is currently 15$ cheaper with Bell if you don't need teksavvy's 300gb advantage.



member for 12 years, 1434 visits, last login: 5 days ago
updated 135 days ago

Comments:

TSI ShawnS
Premium
join:2012-11-22
Chatham, ON
kudos:4

RE:Review of TekSavvy DSL (DSL)

Hello Cloneman,

Thank you for your review! We appreciate your feedback.

While we do have limitations under the current CRTC regulations, we are always working to make sure that things change for the better for all independent ISP’s and our customers. We are working on the issue of the modem rental on the 25m service and hopefully things will change.

Thank you.

TSI ShawnS (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee (»»TekSavvy FAQ »Official support in the forum )
Follow us on Twitter : @TekSavvyCSR ; @TekSavvyNetwork
Cloneman

join:2002-08-29
Montreal
kudos:4
Reviews:
·TekSavvy DSL
·Bell Fibe

updated review

Since my review, the landscape has changed a little bit. Services like 15/10 are now available at teksavvy and their price is competitive with Bell. CRTC drama has lessened, install fees have been reduced to 50$, and customers can now bring their own modem for VDSL service.

My usual caveat is to insist that the installer setup a POTS splitter to avoid line/noise problems later on.

And, if you need an internet connection for a few months only, it is still sometimes cheaper to go with one of the big evil providers, as they have promotions that include hardware and installation.