Review by iceman202ca 
member for 4.6 years, 27 visits, last login: 101 days ago
lodged 113 days ago
 Scarborough,ON
 Contract price not specified.  "Friendly reps, good connection." "Possibly the worst installation service on the planet." "At this point, I am going to stop recommending their service to new people."
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(ratings below consensus)
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Good for the initial speeds that require no service techs to come into the home. As soon a tech is scheduled to come in, there is hell to pay in terms of the amount of time spent on the phone trying to figure out what happened.
I have had to re-schedule the home service tech 3 times so far because the first 2 times he was a no-show. TekSavvy has no control over how and when these techs come in apparently, despite the fact that they employ their services (paying them I assume). The time frame for the techs is between 12-9pm. Which means you can spend the whole day sitting around with absolutely nothing to do waiting for someone to grace your home with their presence.
Comments:
 | | Review Hello,
Thank you for your comment, we appreciate hearing from our customers.
I'm sorry you feel that way, at the end of the day we still need to send a repair technician to get the issue resolved.
Could you please provide your account information in our » TekSavvy Direct so we can look into this for you and get it resolved as soon as possible.
Thank you,
Taunia | |
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