Review by Pavel
Good "not too expensive"
- Location: Mississauga,ON
- Cost Contract price not specified.
Bad "very bad speed"
Overall "avoid it"
|Pre Sales information:|
Value for money:
(ratings well below consensus)
My mistake that I didn't beleive Rogers guys who said up front that teksavvy customers have a big issue with speed. I see it now by myself. I should have the fastest 28mbps cable connection. But in real life my speed is extremely slow, sometimes even less than 1mbps.
I just don't understand why teksavvy doesn't want to send technician to my house ti try to fix this problem.
I have strong feeling that they only pretend to try to fix my problems. Different reps asking to perform the same extremely long tests and so on
I provided them numerious results as per steps they asked, spent hours on it, they opened ticket, closed (don't know why..), than opened again.... and speed is still extremely slow .
member for 2.3 years, 22 visits, last login: 53 days ago
lodged 2 years ago