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TekSavvy DSL page on DSLReports
Six Month Rating

Reviews:
bullet 1147 reviews (946 good) (80 bad)
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Review by SimplePanda See Profile

  • Location: Toronto,ON
  • Cost: $68 per month
  • Install: about 5 days
  • Telco party Bell Canada
Good "Great value and support."
Bad "Performance occasionally suffers while TekSavvy waits on upgrades from incumbents"
Overall "Great value ISP with really good performance (when there are no issues)"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

My Other Reviews

·Rogers Hi-Speed
I've used the following Toronto ISP's:

- Bell Fibe (25/7)
- Rogers (Hybrid Fibre 60, Business 30/5, Business 150/10, Residential 150/10).
- TekSavvy 25/7, 25/10 and 50/10 VDSL2.

TekSavvy is a great ISP. Speeds have been traditionally quite good. In Sept-Nov of 2014 there was some troubling performance problems, especially during primetime, but these were corrected by TekSavvy in mid/late November.

TekSavvy staff were soliciting feedback from their members in order to try to figure out exactly what the problem is the entire time; this is great compared to larger carriers like Rogers, who effectively ignore the online community except for a few token staff.

Good stuff:

- Native IPv6 in beta
- Netflix playback is pretty reliable
- Latency, especially to services like Google, is quite good.

Overall, I'd recommend TekSavvy DSL, especially if you are getting a VDSL2 / FTTN plan.

member for 11.2 years, 890 visits, last login: a few hours ago
updated 19 days ago

Comments:

TSI ShawnS
Premium
join:2012-11-22
Chatham, ON
kudos:5

Re:review

Hello there SimplePanda,

We would like to thank you for being a long time customer. We certainly appreciate your review. Should you have any other questions please feel free to either post in the »TekSavvy Direct Forum or call an agent at 1-877-779-1575.

Thank you,
Shawn S
--
TSI ShawnS (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee (»»TekSavvy FAQ »Official support in the forum )
Follow us on Twitter : @TekSavvyCSR ; @TekSavvyNetwork

TSI Andre
Got TekSavvy?
Premium,VIP
join:2008-06-03
Chatham, ON
kudos:24

Recent Troubles

Hey SimplePanda,

We appreciate you updating your review and thank you for your patience while we get to the bottom of the DSL slow downs.

Cheers,

Andre