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TekSavvy DSL page on DSLReports
Six Month Rating

Reviews:
bullet 1142 reviews (943 good) (79 bad)
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Review by SimplePanda See Profile

  • Location: Toronto,ON
  • Cost: $68 per month
  • Install: about 5 days
  • Telco party Bell Canada
Good "Good value and support."
Bad "Performance has been fairly poor lately (September/October 2014)"
Overall "Good value ISP"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

I've used the following Toronto ISP's:

- Bell Fibe (25/7)
- Rogers (Hybrid Fibre 60, Business 30/5, Business 150/10, Residential 150/10).
- TekSavvy 25/7, 25/10 and 50/10 VDSL2.

TekSavvy is a great value ISP. Speeds have been traditionally quite good but lately (Sept/Oct 2014) there has been some bad performance problems, especially during primetime.

To their credit, the TekSavvy staff have been soliciting feedback from their members in order to try to figure out exactly what the problem is.

Good stuff:

- Native IPv6 in beta
- Netflix playback is pretty reliable
- Latency to services like Google is quite good

Not so good:

- "Rogers" NHL GameCenter tends to skip and stall, especially during primetime. Is fairly reliable, of course, on Rogers.
- Sony's PlayStation video service is problematic. HD playback isn't reliable.

General performance is quite good.

member for 11 years, 809 visits, last login: a few hours ago
updated 3 days ago

Comments:

TSI ShawnS
Premium
join:2012-11-22
Chatham, ON
kudos:5

Re:review

Hello there SimplePanda,

We would like to thank you for being a long time customer. We certainly appreciate your review. Should you have any other questions please feel free to either post in the »TekSavvy Direct Forum or call an agent at 1-877-779-1575.

Thank you,
Shawn S
--
TSI ShawnS (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee (»»TekSavvy FAQ »Official support in the forum )
Follow us on Twitter : @TekSavvyCSR ; @TekSavvyNetwork

TSI Andre
Got TekSavvy?
Premium,VIP
join:2008-06-03
Chatham, ON
kudos:24

Recent Troubles

Hey SimplePanda,

We appreciate you updating your review and thank you for your patience while we get to the bottom of the DSL slow downs.

Cheers,

Andre