Review by Ternerito 
member for 10.6 years, 1319 visits, last login: a few hours ago
lodged 2 days ago
 Delta, BC
 $67 per month about 9 days Telus "line quality, support" "Depend on incumbent for setup, some issues" "Like not to give my money to a mega corporation"
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Install Co-ordination:
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(ratings match consensus)
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Got disgusted with telus sneakily introducing caps. Teksavvy still offers unlimited access, and is a Canadian company which does not outsource jobs. Also they have a good rep for support.
The only snag was the installation, which got postponed once (clearly TS is at telus' mercy here). On top of that, you need to be home all day to wait for the tech. Not a big problem if you are retired I guess, but both my wife and I work full time.
I think TS should put their feet down about this with telus. I can see the absurd requirement of being home all day loosing them some potential customers.
Line quality is excellent (25 down / 2.8up / ~10ms ping), same as telus was.
Comments:
 | | Thank you Hello Ternerito,
Thank you for taking the time to share your experience with us. We always love getting feedback from our customers. I definitely understand the inconvenience in having to be available all day for a technician. Also I'd like to apologize for the delay in activation. Other than that though I'm glad to hear all is well and you are happy with the service. Thanks again for your comment.
Have a great day!
Keith
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TSI Keith (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( » TekSavvy FAQ »Official support in the forum ) | |
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