Review by VHS
Good "Great price, good speeds, ability to use own modem"
- Location: undisclosed location
- Cost: $33 per month
- Install: about 5 days
Bad "Long hold times over the phone"
Overall "Still a great deal and would recommend to friends"
|Pre Sales information:|
Value for money:
(ratings match consensus)
I recently switched my parent's ISP from Rogers to Teksavvy. My parents have been streaming IPTV for about a yr now and the Rogers Extreme package of 120GB just wasn't enough. I decided to sign them up for the Teksavvy 15/1 mbps DSL package.
I first tried calling Teksavvy sales to ask some questions but the long hold times were horrendous. I waited for 30 mins and hung up. I decided to ask my questions online here in the direct forums and my questions were fully answered. I signed up online and chose my activation date. I even bought my own DSL modem for $14 which was a great deal. The technican went to my parents house to set everything up and tested everything. I got home and made sure everything worked as it should. The speedtest showed about 15.5mbps/1mbps so I was very happy.
I am tired of calling Rogers every yr for a good deal and also their low caps. Hopefully Teksavvy won't have any problems because I would hate to call into their tech support with these long wait times. The service has only been used for 3 days so I will update this review as time goes by.
member for 5.9 years, 180 visits, last login: 156 days ago
lodged 1.3 years ago