Review by Viral
Good "Quick, Painless, Tech was very polite and ensured there was sync directly to the modem!"
- Location: Windsor,ON
- Cost: $62 per month
- Install: about 4 days
Bad "We had to explain a few times to the Tech where and why we wanted it installed where it is now."
Overall "Great service, friendly representatives, GREAT PRICE!"
|Pre Sales information:|
Value for money:
(ratings match consensus)
I've been a TekSavvy customer for about 2 years now on their Cable 14 (now Cable 20) and have been more than happy with their service.
I was shocked when I checked and found out I qualified for 50.0 on DSL. In this area we only get 6.0, so I had to use Cable to get the speeds I needed. I was so happy once I moved and this location qualified for 50.0 on the Bell website. I called over to TekSavvy and spoke to Jenn and she confirmed the information and submitted my order. Seconds later I received my confirmation e-mail with the dates I selected for installation.
Since the service required a VDSL modem I purchased the SmartRG 505N.
Everyone I spoke to was very professional and I was expecting to be sold a Bell service from the technician, but he was very courteous. I had to explain to the technician a few times where and why I wanted it installed in my office/gaming room, he went into the basement to check the wiring to see if there was an alternate way to install without damaging my home. (I was prepared for him to drill through the wall)
The tech was here for about an hour but did a magnificent job and setup a jack and even took the time to confirm there was sync on the line!
Great work TekSavvy, keep up the great work on the CRTC front!
Things are still running smoothly, aside from the odd slowdown that was very quickly taken care of, we're all green still. My router died awhile back so I replaced it but the SmartRG I purchased from TekSavvy is still running strong in VDSL Bridged mode! Knock on wood.
member for 3.2 years, 184 visits, last login: 2 days ago
updated 64 days ago