Review by (hidden by request)
(review was emailed from domain gmail.com)
lodged 9 days ago
 Loyalton,Sierra,CA
 $60 per month "unheard of business practices a company to avoid!!!!!" "so much worse then the above comment!!!!" "A company morally obtuse!!!!!"
| Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)
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I was one of the first to get it in the Loyalton area. We had to pay for
our own repeater which they charged 1200.00 dollars for and placed on hwy.
49 just below sage road. I and one other man did all the under ground to
supply power and conduit for the antenna itself to go to the house which
was considered the Host. We never got paid or reimbursed for any of the
work or material and were instead charged install fee=92s as other=92s were
that had done nothing to help the cause. In the beginning there was five of
us but because of the absolute horrible reliability we all go DSL when it
became available. Because the DSL was slow at that time I kept the dig path
as my son and I are gamers and we needed the extra band width and we used
the DSL as a back up for the dig path which would go out for one to two
weeks quite often. I also did all my banking with the address and just got
used to using their service, you know what I mean I=92m sure. Two weeks ago
they called and gave me an option to either end my service with them or
have an antenna installed in a tree which is the worse idea any Podunk
company ever came up with but it was just in the realm of dig path as they
are the far side of insanity, psychopath owners I=92m sure as they care not
about their customers. The two service men came out as scheduled and
climbed two trees which I knew would not reach Beckworth mountain as there
is a hill in the way, I already knew this as I did extensive testing and
found this to be true six years ago. I said go for it and I was right. When
I called the service in Marysville I was told they have no record of us
buying the repeater and that I was just plain out of luck. This is fraud
plain and simple and I hope they consider court proceedings with me because
of this truthful letter as I have the canceled checks proving my position.
To argue with a psychopath is a waste of an honest persons time so I
decided to let it go and the truth is that DSL is working fine for me and
my son as we can play online simultaneously and its better for me then it
ever was with dig path as the latency is cut in half.. how bout that they
ripped me off and now I=92m doing better and not having to pay for their
mistakes anymore to a tune of sixty dollars a month for far worse then poor
service. The funny think is I was on the phone with the owners dad Big Jim,
a little man and he as bragging that they were all the way to the Oregon
boarder with there system. My immediate thought was that that will be
interesting and just how many people do you think will hate there service
at that point, as if they care; they don=92t. My only purpose for writing y=
ou
is to warn people considering them for internet service: Don=92t, unless
they=92re the only gig in town and be sure that there is not a better servi=
ce
out there first, it will save you many sleepless nights of outages and
excuses from tech support who, by the way are not qualified as they fired
all the really good ones a year or so ago..
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