 Review by WileEC 
UPDATED: 1.1 years ago
member for 6.6 years, 1069 visits, last login: 102 days ago
 Yonkers,Westchester,NY
 $55 per month (12 month contract)
 about 3 days
 "Gobs and gobs of the finest, low latency bits racing to and from my PC"
 "the installation process can be a tad involved"
 "If FIOS is available in your area, GET IT!"
| Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)
|
I was probably one of the first people to get FIOS in Yonkers back in April 2005. I got it literally the week it became available from the Tuckahoe CO. I ordered it online, and to my surprise, they scheduled me for installation the same week! The Verizon crew that did the installation couldn't be nicer. But there was an installation delay due to a clerical error in assigning me fiber from the wrong pole. So they installed the ONT and ran the ethernet cable to my machine, but I would have no connection until the next day. But sure enough, they came back the next morning and finished the installation. I had the 15/2 for $45/mo w/1st month free. Amazing speed! I was coming off of Optimum Online who had jerked me around one too many times, and whose speed had declined to an average of half of what I had started with (it was down to around 5/1.. sometimes it was even worse than that).
My experience with FIOS has been great ever since. I get very low pings to game servers. In fact I'm usually the one showing the lowest ping on every server I join. I can upload to my hearts content and not have to worry about being "capped" as I was on Optimum. The service has been up 99.99% of the time, with only a few brief outages due to scheduled maintenance (which they don't lie about, again, unlike Optimum)
Recently I upgraded to the 30/5 service for $55/mo in a 1 year contract. Loving it! There is so much bandwidth available to me! I can easily download 4 or 5 files simultaneously and fill up the pipe. Occasionally, I'll hit a site with exceptional bandwidth that can fill it with one file, like ATI's website.
I have called the FIOS tech support (called Encore) on the two occasions and I had no problems with them at all. I thought they were much better than the support I got from Optimum. When I upgraded to 30/5, the Verizon reps were very helpful and took care of everything. When I got home from work that night, I had 30/5.
I see some people here have complained about PPPoE, but I don't know what their problem is. Considering that the router handles all of that, I don't see what their problem is, other than complaining to complain. I don't expect to notice much of a difference if Verizon switches to DHCP.
My best advice is that if FIOS is available to you, get it!
UPDATE: 7/30/2007
Still absolutely, completely satisfied! The FiOS 30/5 has been solid, reliable and SUPER FAST!!! The only bad thing is now I'm thinking that I want MORE bandwidth. I'm still waiting for their TV service to become available in my area, which is unfortunate... the availability of the FiOS TV service is hampered by local/state government regulations and local/state government hands that need greasing. But I said it before, I'll say it again, if FIOS is available in your area, GET IT!
Followup comments: | Forums » comments on review of Verizon FIOS |
|
Verizon FIOS
(158)
(173)
(173)
(93)