Review by Mannus 
UPDATED: 154 days ago
member for 4 years, 1774 visits, last login: a few hours ago
 Fort Wayne,Allen,IN
 $45 per month (12 month contract)
 about 30 days
 "I have had no issues w/ my service. Works great."
 "More economical than my previous ISP (Comcast) and much better speeds."
| Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)
|
I have had no issues with my FiOS service. After being w/ Comcast for 10+ yrs for HSI and TV needs, I have cut the cord and couldn't be happier. Dish TV and FiOS meet my needs and save me money also.
3/2007 - Still experiencing great service w/ only 1 outage because of weather that lasted only a few hours. I love my fiber diet.
12/2007 - What can I say? I still love my fiber. 15/2 is the shizznit.
4/22/2008 - Still liking my FiOS except for the $5.00 increase coming in May.
4/15/2009 - Upgraded my service to 20/5 for an additional 10.00/month
7/22/2009 - When the new tiers came out, I inquired about being upgraded to 25/15 and was told it would cost me 10.00 additional a month. I countered by dropping to the 15/5 plan and ended up SAVING 15.00/month on my bill. Yay ME!
Followup comments:  
FTTC
join:2008-10-01
Mount Rainier, MD | cool Glad to see you like the service, you should call and get the free upgrade to 20/5. | |
|  | Mannus
Premium
join:2005-10-25
Fort Wayne, IN | Re: cool Not free. I am still on a legacy plan and if I wanted to upgrade, I would have to pay 8.00 more a month since I have internet service only. | |
| thewilmerx
join:2009-04-21
Framingham, MA | cant get fios We can't get Fios because we live in a town house condo project in a comcrap town.
Gotta love the monopoly | |
| | 
Verizonsucks
@verizon.net
| Re: cant get fios You are lucky my friend. Verizon Fios customer service sucks. I ended up shelling close the 700 dollars for one month service becauase of the screw ups on their side. Spent close to 40 hours on the phone to get the bill and service fixed, with absolutely no help. The CSR's are morons and rude. If you are lucky and everything works as advertised you are lucky or else you are screwed.
Backgroup: I ordered the FIOS Internet + TV pacakage on Mar 29, 2009 at my new address. After 20 calls with the tech support they fixed my internet and TV. Everything started to work fine until April 13, when they cancelled everything for no reason. I called them and they said they have to re-order everything. Now I have two accounts ( One cancelled and one active ) for the same equipment. I keep getting bills for the old cancelled account to return the equipment , early termination fee and bill for the months I don't even have the service. In addtion to that I get bills on my new account with installation charge, close to 120 dollar bill for a 79.99 plan. I called them 10's of times and everytime a new representative and a new lie. All I can do is SUE THEM because it is unbelievable how rude and ignorant these reps are. Moreover their hours are M-F 9-6 PM, so only way you can get these taken care is during your work hours.
FIOS CSR is PATH TO HELL. BTW the verizon internet speed is better than comcast and the TV is decent. | |
| | | |
| Forums » comments on review of Verizon FIOS |
|
Verizon FIOS
(163)
(150)
(171)
(109)
·
·