Review by FastiBook  UPDATED: 1.2 years ago member for 6.8 years, 536 visits, last login: a few hours ago
Newtown,Bucks,PA
$34 per month (12 month contract)
about 14 days
"Install tech had lots of knowledge, blazing rock solid speed."
"Can't afford the 30/5 package."
"This service rocks. Highly recomended for power users/gamers."
| Pre Sales Information: Install Co-ordination: Connection reliability: Tech Support: Value for money: (ratings match consensus)
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We spent about a month researching FIOS from verizon. We saw a few people in our development have it installed, and we really needed something more friendly to 2-3 people online at a time going full blast. We had to wait 2 weeks for the internal and final part of the install, but this was only because they were booked solid till then. The folks who ran the conduit from the street side terminal were professional, left no mess. Looked like they were never there. The tech who did the house wiring informed us of all the different ins and outs of the service, and optimized our wireless router for the higher speeds we needed for multiple computers. Once he left we were in great shape, total time from arrival on site to handshake job well done: 3 hours 3 minutes. I can't wait for FOTV!
To sum it up we ordered the 15/2 mbps service. We received bundled service discounts, bringing the price down to 34.95 a month, up only 2 dollars from our previous 1.5/384 DSL service. The whole process went smoothly, with no complaints. We have a D-link extreme g wireless 4 port router, with the typical ONT outside where the fiber comes up out of the ground. CAT5E cable from there to the router. We have a dynamic IP via PPPoE. All calls in to FIOS tech support have been more than satisfactory.
Update!~ Well here we are in august of 2008! Service has been great, no complaints at all. Our poor actiontec router died from overheating a few weeks ago, so they sent a tech out to hook up a new revised version of the same model (to prevent overheating). They did this the same day!! Speed has remained rock solid in consistency, and we are now upgrading (free) to a 20/5 package that has taken over the 15/2's spot. Should take a few days to kick in on their end, but when it does i expect it will continue to be rock solid. We are heavily contemplating getting the bundled phone/internet/tv package for only 172 a month which includes all premium channels, 4 SD boxes and one DVR HD box.
If we get the bundled service i will update this review, but as for now we are still 100% satisfied with every aspect of the service.
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