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Member review of Verizon FIOS


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Reviews:
read 1470 reviews (1170 positive) (77 negative)
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Six Month Rating

Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:


$116 per month avg ($37 to $480)

3 year trend

Review by QuaffAPint See Profile
UPDATED: 2 years ago
member for 8.8 years, 3173 visits, last login: a few hours ago


Downingtown,Chester,PA
$45 per month (12 month contract)
about 14 days
"Speed"
"They desimate your yard!"
"Contractor quality too variant - Not worth the risk"
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

    I knew they had to dig under my driveway and dig a small trench on my yard - but, this is ridiculous - total yard decimation. Turfed up lawn - ripped up yard - holes - destroyed swales - and oh yea, 'We spilled diesel all over your lawn - sorry'. I put a call in to the installers supervisor - so we'll see if they actually get someone out here to look at the apocalypse that was once my front yard.

    Some might not care, but I put a lot of hard work into getting my lawn looking nice - just to have it destroyed in a little over a 24 hour period.

    If I knew - I would have paid a little more and went with the Comcast 16/1 service - It's just not worth it for what I have to now deal with...

    (UPDATE)
    Verizon washed their hands of it and passed it on to the contracting company. So now I have to deal with them (not happy about that, Verizon). I also had to file a report with the federal and state EPA over the diesel spill from their ditch witch. The contracting company supervisor shows up and tells me to just 'soap it down' - um - yea, what about all the poisioned soil underneath?

    I held him to fixing the holes/bumps on both swails, putting sod down on a huge section of just dirt - and come Spring, to have a large section of poisioned yard (as determined by an environmental consultant) ripped up and sod put down. That last part I requested him to send me a letter - now we'll see if I actually get a letter. Luckily a family friend is an environmental lawyer who already offered to help us.

    This whole thing is way stressing me out - I hope they put their pen where their mouth is.

    (UPDATE)
    Connection fast and reliable. As far as the contractors - pardon my French, but they suck! They refused to return any of my calls. They were never around. I finally ended up having to fix the yard myself. I would not have gotten FiOS if I had known.

    Followup comments:
    Forums » comments on review of Verizon FIOS


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