Review by OwlSaver 
member for 8.1 years, 1811 visits, last login: 2 days ago
updated 1.9 years ago
 Berwyn,Chester,PA
 $400 per month- (24 month contract)
 about 21 days "Very Fast, Professional Instalation, Nice Router" "Loss of Copper Line, Echo on some voice calls, boxes required for channels over 49" "This is the future and I wanted to try it"
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(ratings match consensus)
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Update 4/21/2010:
I was one of the lucky few who were selected to participate in the IMG 1.9 Sneak Peak. It was really a great experience. My family knew nothing of this and adapted to the new IMG with no problems. The new features in the IMG were great. But, the best part was getting to work with the people inside of Verizon. It really changed my view of the company in a very positive way. These people were working day and night and on weekends to make sure we had a great IMG. They really listened to all that the Sneak Peak members had to say. It was a very good experience.
Update 5/12/2010:
I signed up for two more years earlier this year. The price was good and I now have Cell, TV, Internet, and Phone Bundled. Note that the $400 includes all four services. I would really like to pay less, but any cheaper options I have seen do not have the same quality as FiOS. My hope is that they add Fox Soccer Channel in HD soon.
Original Review:
I was fine with Comcast. I had TV (no boxes) and Internet for Comcast for many years and was happy with the service. When the complete package of Phone, Internet, and TV became available from FIOS, I wanted to give it a try. I really do not like Cable Boxes. So, I am looking forward to Cable Card 2 becoming a reality. But I will not hold my breath on that one.
FIOS is a great deal. However, with all the extras (three boxes, sports package, faster internet), I will be paying more than with Comcast. I just keep telling myself that I am getting more for that extra money. Hopefully, Comcast, Dish, and Verizon will enter a full price war soon. I would like to see more flat rate pricing and less ala carte pricing.
I ordered the complete package in early January and had it installed on February 3rd. They would have done it sooner but I was not available until then. The two installers were very nice and professional. They did a very neat job. They put the ONT inside my house. I already have the house wired for Ethernet with 12 ports throughout the house and two Access Points. They easily connected to it.
I had to leave before they were complete. Interestingly, they disabled my wireless security to get everything working. It only took me a few minutes to get everything back the way I wanted it. My wife immediately noticed the speed increase from FIOS (15 down/2 up).
I have one Dynamic IP. The ActionTec router supports a free DynDNS account. I set this up but have not had to use it. For the past month or more my IP has stayed the same.
The phone works fine. However, if I call anyone on my street I hear an annoying echo. I have not had time to go through the trouble shooting process. I imagine that it can be fixed at the CO.
So far, I am very happy with everything. I may be shocked when I get that first bill.
Update 4/22/2009. I have been very happy with the FiOS service. Even their customer service and billing has not been a problem for me. I really hate the set top boxes. I have added and removed packages over the years. I now have Internet 20/5 and TV Premium with Setanta. I am looking forward to getting MLS Direct Kick when it is available for order.
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