dslreports logo

Review by sam64 See Profile

  • Location: Newtown, Bucks, PA, USA
  • Cost: $40 per month
  • Install: about 5 days
Great install, excellent customer service, very reliable
None
FIOS rocks. Would never use anything else if available.
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

Had DSL and cable before. Switched from DSL to cable for better speed and switched back to DSL becacuse of poor reliability with cable.

One of the first FIOS installs in Bucks County, PA. Have had it since July 2005. Only one outage - due to power failure last year. No fault of Verizon - could not use service even if it was available.

D-Link Router installed.

Excellent install coordination, follow up and after sales service. Tech support is first class.

2/17/15 Update
Thought I would write an update after almost 10 years on FiOS.

I now have triple play service and cost has skyrocketed to ~$230 per month once you take in all the supplemental charges for STBs and such.

I am no longer on contract and VZ no longer seems to be interested in offering any deals to keep me as a customer. I am seriousloy rethinking going to another alternative provider if the $ makes sense.

I am currently on 20/5 tier -- no SpeedMatch here. Never seen it and cannot even choose it when I go onto their website to renew my contract.

Verizon FiOS is looking tired and no longer the shiny/new service it was 10 years ago. I no longer see it as great value due to the price I am paying.

member for 17.7 years, 945 visits, last login: 7.2 years ago
updated 9.1 years ago

rmoonin
join:2000-08-05
Newtown, PA

rmoonin

Member

Great speed

Mike did a fantastic installation and was highly professional. He set up the remote controls on the two television sets and was very very patient with my wife. A clean neat job and I am going to contact his boss and try to get him the recognition that he deserves.

Internet speed on my state of the art computer has been great...a pleasure to use. I would love to have Fios installed at my office in New Jersey but Verizon is just not doing FIOS in business environments which is kind of crazy.

NVFisherman
@verizon.net

NVFisherman

Anon

Verizon is expensive

I used to live in Newtown Borough. Verizon has gotten very expensive but it far more reliable than Comcast. Try Directv for great television picture.