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Verizon FiOS page on DSLReports
Six Month Rating

bullet 1957 reviews (1465 good) (149 bad)
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Review by KCrimson See Profile

  • Location: Brooklyn,Kings,NY
  • Cost: $120 per month
  • Install: about 7 days
Good "Excellent TV service, fast internet, solid full featured phone"
Bad "worthless news server (no binaries), price structure hurts"
Overall "FiOS is definitely the premium choice (vs iO), and the price is competitive"
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings above consensus)

This is my second go-round with FiOS. At my previous residence I had a Double-Play (no TV), but Cablevision out-competed them on price, so for about 1 or 2 years I went BACK to Cablevision (win-back incentives gave me an incredible value).

When I moved to my current residence, we got tired of Cablevision's blackouts and started to look at FiOS again. The $120 I'm currently paying for triple play (25/25 internet, multiroom DVR plus two other boxes, TMC, SHO, HBO) is about the same as I'd pay Cablevision, but I'm getting vastly superior service on all three products. HOWEVER....

I'm thinking of going back to Cablevision AGAIN in the next couple of months. WHY? Because the 6 months of free multiroom DVR is going to end, and my monthly bill will increase $20 to about $140, a price that is definitely more expensive than similar service from Cablevision.

As long as these companies keep incentivizing churn rate, I'll play their game.

4/7/12 - Back in ~November, I came within a few hours of a Cablevision reinstall - the appointment was set for less than 12 hours - the terms were signed and agreed to, I was getting a free iPod Touch, their network DVR package and similar programming to what I was getting from Verizon and then I called Verizon to tell them about the shut off. Their retention department did such a good job that they convinced me to keep FiOS. I ended up getting EVERY non-international channel (besides the pay-per-views and porn networks) plus I was switched to the free DVR plan, all for a price that was less than I had been paying previous.

To make things a little better, this week I had a service call to tack down some internal coax wires that had come loose, and the tech replaced my Actiontec router to their latest - the Rev. I that provides wireless N. I'm getting full 35/35 speeds (actually about 43/35 in real life testing) wirelessly and via ethernet, and since my last review, I'm FINALLY taking advantage of HD - we've now got 3 HD TVs to enjoy our FiOS service. The phone service works as well as any I've had, with plenty of features that I don't even use.

member for 14 years, 6472 visits, last login: a few hours ago
updated 2.9 years ago