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Review by KCrimson See Profile

  • Location: Brooklyn, Kings, NY, USA
  • Cost: $120 per month
  • Install: about 7 days
Excellent TV service, fast internet, solid full featured phone
worthless news server (no binaries), price structure hurts
FiOS is definitely the premium choice (vs iO), and the price is competitive
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

This is my second go-round with FiOS. At my previous residence I had a Double-Play (no TV), but Cablevision out-competed them on price, so for about 1 or 2 years I went BACK to Cablevision (win-back incentives gave me an incredible value).

When I moved to my current residence, we got tired of Cablevision's blackouts and started to look at FiOS again. The $120 I'm currently paying for triple play (25/25 internet, multiroom DVR plus two other boxes, TMC, SHO, HBO) is about the same as I'd pay Cablevision, but I'm getting vastly superior service on all three products. HOWEVER....

I'm thinking of going back to Cablevision AGAIN in the next couple of months. WHY? Because the 6 months of free multiroom DVR is going to end, and my monthly bill will increase $20 to about $140, a price that is definitely more expensive than similar service from Cablevision.



As long as these companies keep incentivizing churn rate, I'll play their game.

4/7/12 - Back in ~November, I came within a few hours of a Cablevision reinstall - the appointment was set for less than 12 hours - the terms were signed and agreed to, I was getting a free iPod Touch, their network DVR package and similar programming to what I was getting from Verizon and then I called Verizon to tell them about the shut off. Their retention department did such a good job that they convinced me to keep FiOS. I ended up getting EVERY non-international channel (besides the pay-per-views and porn networks) plus I was switched to the free DVR plan, all for a price that was less than I had been paying previous.

To make things a little better, this week I had a service call to tack down some internal coax wires that had come loose, and the tech replaced my Actiontec router to their latest - the Rev. I that provides wireless N. I'm getting full 35/35 speeds (actually about 43/35 in real life testing) wirelessly and via ethernet, and since my last review, I'm FINALLY taking advantage of HD - we've now got 3 HD TVs to enjoy our FiOS service. The phone service works as well as any I've had, with plenty of features that I don't even use.



member for 23.1 years, 6954 visits, last login: 202 days ago
updated 12 years ago


ITALIAN926
join:2003-08-16

ITALIAN926

Member

NYC franchise

Still no TV for you ?

KCrimson
Premium Member
join:2001-02-25
Brooklyn, NY

KCrimson

Premium Member

Re: NYC franchise

Its been available since mid-summer here in NYC, however I will not order it until my free perks from DirecTV have expired. In addition, I'm a fan of an out-of-market NFL team, and DirecTV still has Sunday Ticket - the only way to see those games on a weekly basis.
It would be an expensive proposition to keep DirecTV just for the NFL, and FiOS for the rest of TV as DirecTV will NOT sell Sunday Ticket ala carte - they force you to purchase AT LEAST the basic package along with it (about $40/month plus the NFL Sunday Ticket package). I might just do it depending on finances, my team's outlook next fall and whether FiOS's TV offerings are suitable to my own needs (and whether I have an HD set).

ITALIAN926
join:2003-08-16

1 recommendation

ITALIAN926

Member

Not in the same league.

Calling Cablevision TV service "similiar" to FiOS TV is a complete and total exaggeration. Cablevisions TV service is absolute junk.