 Review by Archivis 
UPDATED: 240 days ago
member for 7.9 years, 2207 visits, last login: a few hours ago
 Earth
 $45 per month (12 month contract)
 about 4 days
 "I downloaded the Internet 47 times."
 "Their billing sucks fat nuts."
 "Best service ever as long as you don't have to call."
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Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)
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March 12th 2009 Update - Still have the service. Service is excellent. Flawless. Their billing department is a fucking nightmare. When I moved to my new area, they transferred my service. Their billing clowns inadvertently charged me an early term fee because of the way they did it in the system. The best part? It showed up on my online bill, but they couldn't see it in their system. I spent a recorded 13 hours between two dozen people, including several supervisors who I had contact me over the course of four weeks (FOUR FUCKING WEEKS) to resolve. They not only refunded my ETF, but they send me a check for $200 as an apology for their fuck up.
If everyone else's Internet didn't suck ass, I would have switched.
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May 30th 2008 Update - Still have the service. Still is fantastic. I have yet to call Verizon about anything (so their customer service may suck, but I wouldn't know it because I haven't had to contact them). Never lag, never problems downloading anything. Speeds are absolutely insane. Moving soon, made sure service was available at new location before I agreed to sign the lease.
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I had Comcast before this. Latency was as good as "fast dialup". Download speeds were all over the place. The connection crapped out every few days for minutely outages. Two WoW accounts + Vonage meant that everything went to a halt when someone answered the phone.
I got Verizon and their 15/2 package is cheaper than what I was paying Comcast for their 6/384 package. Now my Vonage works flawlessly. I downloaded a 1.3gig torrent the first day I got it. I got it under 15 minutes. Insane.
Installation was flawless. I was very concerned about how they were going to maneuver the wiring through my apartment, but I was very surprised at how professional the work was.
Getting a pre-encrypted wireless router was pretty hot too. I've yet to have a single problem with the billing or the service. If anyone here at BBR knows me, I criticize everything. I haven't found anything to harp on here.
Followup comments:  madrhino
join:2004-07-03 | "If you don't get it, you're insane." "If you don't get it, you're insane."
And if you aren't already just wait until you have to start dealing with the billing department.
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Get Verizon FIOS,The Anti-DIOS | |
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Archivis
Your Daddy
Premium
join:2001-11-26
Earth | Re: "If you don't get it, you're insane." Only dealt with them once to update some billing information. Other than that, I've never needed to. Have had the service for several months now.
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I melt faces. | |
| erikthebean
join:2007-06-25
Manchester, NH | Internet awsome billing sucks Your a lucky one i had billing horror stories i could tell you but their internet is good tv eih dont like their guide phone, hasnt changed at all | |
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Archivis
Your Daddy
Premium
join:2001-11-26
Earth
 ·Verizon FIOS
| Re: Internet awsome billing sucks Haven't tried their TV service. Don't really use TV outside of channels 2-13, so I had the basic $10/month from Comcast.
Moving to a new location where FIOS is available and they provide free TV where I'll be going as well, so I won't be able to evalulate their TV service then either.
Also, I have like a 27 inch TV. I wouldn't be able to write a good review anyways. | |
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