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Member review of Verizon FIOS


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Reviews:
read 1154 reviews (940 positive) (50 negative)
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Six Month Rating

Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:


$95 per month avg ($29 to $325)

3 year trend
Review by dick white See Profile
Posted: 155 days ago
member for 8.5 years, 3312 visits, last login: a few hours ago


Annandale,Fairfax,VA
$245 per month (24 month contract)
about 30 days
"Works very well if you know how to work around the stuff that doesn't"
"None so far"
"good"
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings below consensus)

    The "sales" people know nothing about what is really going to happen. The on-site install techs are very good, but had to overcome shortcomings from elsewhere (drop from the pole not buried before the install date, upstream hub not set up correctly). The service billing is quad-play (TV/2 phone lines/internet/3 cell phones), hence the monster monthly charge, but it's actually a better overall value than anything else we could get. Despite the reputation for bad billing, ours has been correct so far.

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