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Member review of Verizon FIOS


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read 1113 reviews (908 positive) (47 negative)
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Six Month Rating

Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:


$93 per month avg ($29 to $325)

3 year trend

Review by VirtualSlew See Profile
Posted: 79 days ago
member for 215 days, 163 visits, last login: 1 days ago


Ambler,Montgomery,PA
$111 per month (24 month contract)
about 16 days
"Rock solid internet and TV. No outages in 14 months."
"Actiontec router needs occasional reboot to reset wireless. No ability to schedule channel changes on SD STB."
"I would recommend the triple play to anyone wanting to switch from cable/satellite."
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

    I switched to Verizon FiOS in March of 2007 and have been extremely happy with the service in the 14+ months I've had it. I have the Triple Play bundle and am paying less than what the sales rep quoted me. I added the sports package so that I could get the TVG and HRTV horse racing channels, and am still paying less than I was quoted. I have the standard 5/2 internet and it's been rock solid. I had previously been a Vz DSL subscriber, and the speed increase is great, especially the upload speed. I switched my TV service after 9 years with Directv and have no regrets. I was a bit reluctant at first, but with all the recent price increases at Directv, I was able to maintain basically the same channel lineup, and increase my internet speed for less than I was paying previously. Plus I get HRTV, which isn't available on Directv. The installation took about 7 hours, but that was mainly due to the conduit across the street being frozen. The weren't able to pull the fiber line until they dug it up and it thawed out for a couple of hours. I have no interest in HD or a Vz DVR. I'm quite happy with the SD service, and I have 2 of my own standalone DVR's that work just fine. My only gripe is with the IMG upgrade earlier this year. They removed the ability to schedule a channel change using the reminder feature on the SD STB. However, I have been told by a Verizon Direct Forum tech, that they plan on fixing that in a future upgrade. With the 3 free digital adapters I received in May, I have the full channel lineup on 5 seperate TVs, while only paying for 2 STBs. I'm really loving that. I highly recommend Verizon FiOS.

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