Review by thefoxbox 
Posted: 1.2 years ago
member for 5 years, 43 visits, last login: 120 days ago
 Irving,Dallas,TX
 Contract price not specified. (month by month)
 about 21 days
 "pretty fast and great ping times"
 "slows down during p2p transfers / after large uploads"
 "it's a bit overpriced but i will never go back to cable."
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Value for money:
(ratings match consensus)
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I have had Verizon FiOS since December of 2007, so I've had it for over eight months now. I originally signed up for 15/2mbps but just upgraded to 20/5 today.
The information before signing up was messy. I could go deep into explaining how disorganized a huge organization called Verizon is, but that would be a waste of your time. Just know that any information you see online may be wrong for your market, and don't trust any information until Verizon has verified your information LIVE over the phone along with the STATE you live in. I was first notified of DSL years ago saying it was available, and a number for NEW YORK customers was listed (I live in Texas...). I did not qualify for DSL, much less the offer.
Finally got FiOS installed and it was a lengthy process. They drill a box on the side for battery backup. I'm sure there's a reason for it if people want phone service but I don't care since I have my own VOIP company. I digress.
The service guys were nice, but paid a little too much attention to the football game on each TV while setting it up (about fifteen minutes total was spent just by the guys talking with each other about what's on TV). I just wish it didn't take about six hours to set up.
It took longer, granted, because I signed up with TV as well, so otherwise it would have probably taken only about four hours...
The guys didn't set up anything on my computer. They seemed to be in a hurry. I figured out most of it and got it all set up. I'm still discovering that I can add more features and just enabled my main e-mail account a month ago.
The service is reliable. I don't remember sitting in front of my computer and having any genuine downtime. About once every other month, I have to reboot the router but that takes me away from the Internet for only 45 seconds every 60 days. That's not bad at all.
Fast speeds, but during/right after I use p2p, my ability to browse the Internet is horrible! It speeds up again but I barely set it up at 30KB which should hardly take a toll on my bandwidth. I could do 100KBps comfortably. Oh well.
Great connection otherwise. Nice, fast downloads. During "peak" times I'm not affected at all. I don't live in the ghetto; it's about an average neighborhood, and most people I know have gotten Verizon installed at their house around here, so I'm grateful that I am always getting my advertised speeds. I paid about 54 for 15/2 and I now pay 57 for 20/5. $3 diff for 5mbits more? sure!
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