Review by thefoxbox
Good "Amazingly fast and a great value for cost per Mb."
- Location: Irving,Dallas,TX
- Cost Contract price not specified. (month by month)
- Install: about 21 days
Bad "None anymore (please read updates)"
Overall "Pricing is fantabulous based on the speed I'm getting. If FiOS is available, get it."
|Pre Sales Information:|
Value for money:
(ratings match consensus)
FiOS is still just as reliable as it was back in 2007. Still not even one minute of downtime. Service is always the advertised speed I'm paying for, if not faster. Never any slowdowns on weekends/evenings, unlike cable. Their new speed tiers seem to be a little outrageous to me. The lowest-price speed is overpriced beyond belief (at least in my area -- 15 down/5 up is not worth $70 a month no matter if the service is available 100% of the time) so I would get at least the 50/25 plan. I currently have 25/25 and that's more than enough to stream from multiple devices.
Review from Dec 2009:
I have had Verizon FiOS since December of 2007, so I've had it for over eight months now. (I've updated this again as of Dec 2009) I originally signed up for 15/2mbps but just upgraded to 20/5 today. (Upgraded to 25 down/15 up in Q1 2009)
Got FiOS installed and it was a lengthy process. They drill a box on the side for battery backup. I'm sure there's a reason for it if people want phone service but I don't care since I have my own VOIP company. I digress.
I just wish it didn't take about six hours to set up. It took longer, granted, because I signed up with TV as well, so otherwise it would have probably taken only about four hours...
The guys didn't set up anything on my computer. They seemed to be in a hurry. I figured out most of it and got it all set up. I'm still discovering that I can add more features and just enabled my main e-mail account about six months after having the service.
The service is reliable. I don't remember sitting in front of my computer and having any genuine downtime. About once every other month, I have to reboot the router but that takes me away from the Internet for only 45 seconds every 60 days. That's not bad at all. (Update: I haven't had to reboot my router in almost a year as of Dec 2009)
Fast speeds, but during/right after I use p2p, my ability to browse the Internet is horrible! It speeds up again but I barely set it up at 30KB which should hardly take a toll on my bandwidth. I could do 100KBps comfortably. Oh well. (Update: This was a problem with my uTorrent software that throttles all bandwidth. They think I'm full of it but it only happens when Scheduler is enabled)
Great connection otherwise. Nice, fast downloads. During "peak" times I'm not affected at all. I don't live in the ghetto; it's about an average neighborhood, and most people I know have gotten Verizon installed at their house around here, so I'm grateful that I am always getting my advertised speeds. I paid about 55 for 15/2 and I now pay 60 for 20/5. $5 diff for 5mbits more? sure! (Update: I now pay $65 total for 25/15 as of Dec 2009)
Only thing that bugs me is calling Cust Svc. You need to speak to so many different departments to get anything done and most of them transfer you erroneously to other people. One time, I was on the phone with VZ for 1 hr and 40 minutes... about 1 hr and 10 mins was just holding while being transferred to 5 different people. They're just too big of an organization with an archaic way to route calls.
member for 9.1 years, 53 visits, last login: 337 days ago
updated 337 days ago