Review by gateguy member for 12.2 years, 4691 visits, last login: a few hours ago updated 229 days ago
Reisterstown,Baltimore,MD
$133 per month
(24 month contract)
about 33 days
"speed speed speed"
"I absolutely love it"
Pre Sales Information: Install Co-ordination: Connection reliability: Tech Support: (ratings match consensus)
My install was performed last April. I had selected the 15/15 plan. The presales communications were frequent, but sometimes confusing. I had received emails that had three different installations dates. I was asked if I wanted to keep my same phone number (why after having it for 18 years would I want to change it)
The installation went smoothly.
I had since upgraded to the 20/20 plan. Initially they downgraded me to the 10/2 plan (how the rep selected the wrong option is beyond me). But waited for the order to complete and then replaced the order for the correct speeds.
I normally see 2.52MB up and down.
[update 8/6/2009] Still loving the Fios. Not too happy with all the sales calls trying to get me to 'upgrade'.
[update 9/24/2010] My FIOS service was upgraded today (yet again!). I now have the 35/35Mb internet connection. I have the Ultimate TV package and the Freedom Essentials telephone. My new price is $79 per month. Gotta love it.
[update 10/4/2012] Still loving the Fios. Now I am getting the 50/25 package. I did have to have the battery/charger system replaced. The guy came out the same day (on a Saturday).
Reisterstown,Baltimore,MD
$133 per month
about 33 days
"speed speed speed"
"I absolutely love it"
