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Member review of Verizon FIOS


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Reviews:
read 1470 reviews (1170 positive) (77 negative)
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Six Month Rating

Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:


$119 per month avg ($37 to $480)

3 year trend
Review by gateguy See Profile
UPDATED: 113 days ago
member for 8.7 years, 3177 visits, last login: a few hours ago


Reisterstown,Baltimore,MD
$133 per month (24 month contract)
about 33 days
"speed speed speed"
"making a change to the service,"
"I absolutely love it"
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
(ratings match consensus)

    My Other Reviews·Comcast
    My install was performed last April. I had selected the 15/15 plan. The presales communications were frequent, but sometimes confusing. I had received emails that had three different installations dates. I was asked if I wanted to keep my same phone number (why after having it for 18 years would I want to change it)

    The installation went smoothly.

    I had since upgraded to the 20/20 plan. Initially they downgraded me to the 10/2 plan (how the rep selected the wrong option is beyond me). But waited for the order to complete and then replaced the order for the correct speeds.

    I normally see 2.52MB up and down.

    [update 8/6/2009] Still loving the Fios. Not too happy with all the sales calls trying to get me to 'upgrade'.



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