Review by xdeadhead  UPDATED: 182 days ago member for 9 years, 1559 visits, last login: 12 days ago
Mechanicsburg,Cumberland,PA
Contract price not specified. (24 month contract)
about 120 days
"wicked fast speed i got the 20/20 plan"
"the FSC help desk that the tech had to call several times. theyre useless..the tech was awesome, the FSC was less than stellar"
"its been green lit....go for it if you can get it."
| Pre Sales Information: Install Co-ordination: Connection reliability: Tech Support: Value for money: (ratings match consensus)
|
i kept subsequenting my original order. no problems. the auto call thing is pretty lame, but hey, vz has to at least appear to care about new custys. the tech was awesome, had to replace the ont 3x coz they're deploying new equipment in the field without properly provisioning or training the fsc and c.o. equipment. i run a ton of bittorrent and the 20mbps upload is sweeet. ill write more later. so far so good.
edit: so i called the vz business office to change my billing address coz i wanted to finalize my move. half hour after i called, i lost my internet access. turns out, the order they wrote to change the address, not only changed my address, but it changed the ONT from MOCA to Ethernet. and no one in rpr thought it was a result of my call to the office to change my address. they sent a tech out the next day, he was there for a half hour on the phone with the FSC and service was restored. very weird but vz has some strange processes and i guess lots of bugs to work out yet. still, the service rocks!
edit; the internet service kicks butt. the tv part, well, i had a horrid experience with billing and as a result i canceled my service. that speaks for itself right there. i speak with my wallet.
edit may 24 2009
Today's Date: Sunday, 24-May, 2009, 01:25:55 AM PST Last Result: Download Speed: 19624 kbps (2453 KB/sec transfer rate) Upload Speed: 20324 kbps (2540.5 KB/sec transfer rate)
why arent you using fios?
Followup comments: | Forums » comments on review of Verizon FIOS |
|