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Six Month Rating

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Review by amarryat See Profile

  • Location: Marshfield,Plymouth,MA
  • Cost: $210 per month (12 month contract)
  • Install: about 7 days
Good "Internet reliability & stability, HD TV"
Bad "Expensive, and still climbing"
Overall "awesome"
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

35/35 internet totally consistent.

4 years with one outage for several hours. Reliability is fantastic.

Steadily getting more expensive. Was $180/month, now I'm paying $210/month

Update 9/2014 - even more money, but this is what I got:
1). Higher speed - 50/50
2). Quantum - one central DVR with more capacity than the combined two DVRs from before, and client boxes that are smaller than the original set top boxes.
3). At some point along the way, they updated my router for free to the "N" wifi version. However it's still nowhere near as nice as 3rd party routers you can buy on your own such as the ASUS and Netgear flagships. Therefore I'm still using my own router to do wifi at home.
4). My ONT in the basement had to be replaced because it got fried somehow. What is strange is that they moved the battery from the fried ONT into the new ONT, and this is the original battery from 2008??? I thought they only lasted a few years.

So I'm happy with the upgrades.

member for 9.9 years, 3056 visits, last login: 6 days ago
updated 190 days ago