Review by roly99 
UPDATED: 144 days ago
member for 4.3 years, 40 visits, last login: 78 days ago
 Union City,Hudson,NJ
 $160 per month (24 month contract)
 "Fast web browsing"
 "File integrity errors, cant download apps"
 "Customer service is sub-par at best"
| Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings well below consensus)
|
I ordered fios internet and tv. After about a couple months i tried downloading demos on my ps3. I kept getting an error that said file was corrupt. I took it to my friends house and it worked fine. The problem progressively got worse and i then it seemed that every download over 5mb was corrupt. When i say every download, i mean every download. I couldn't even download adobe acrobat reader or itunes. This problem persisted across multiple platforms as well. I couldn't get demos on my playstation 3, iphone apps, mac updates, or windows updates. Had to drop their service because after 3 routers, 2 tech visits, and endless hours on the phone they could not identify the problem i was having. The tech himself tried to download itunes from the ONT itself with no luck.
They reimbursed me the cancellation fee, however this was a sad attempt at resolving my issue. I would not do business with them again.
Update: I just got cable installed again. Plugged my router into my modem downloads are back. Hope FiOS gets their act together.
Followup comments:  ITALIAN926
join:2003-08-16
Stratford, CT | ? Could you possibly give LESS information? | |
|  | roly99
join:2005-08-01
Union City, NJ | Re: ? Sorry about being so brief. I was real upset at time of review. I have updated my review.
please pm me if you'd like to know more. | |
| 
Hpower
Roflmao
join:2000-06-08
Glendale, CA | Need more info... Could use more information please? What did you order? Install dates? What went wrong?
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The Internet is about to go down....it is actually. | |
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