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Verizon FiOS page on DSLReports
Six Month Rating

Reviews:
bullet 1931 reviews (1456 good) (142 bad)
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Review by serge87 See Profile

  • Location: undisclosed location
  • Cost: $99 per month
  • Install: about 1 days
Good "When it works, it works great"
Bad "Premium price, data caps exist"
Overall "summary: s**t, bad peering practices, VPN use necessary"
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings well below consensus)

Since Christmas 2012 routing and packet loss has gotten really bad. Data caps for high bandwidth users and of course a small fortune for the higher speed tiers.

Update 8/13: Bandwidth caps have been confirmed to be between 2-10TB/month, even for Business customers.

10/6/14 - Still crap routing, no change...if you're reading this and contemplating switching to Verizon from CV or TWC, buyer beware.

member for 4.9 years, 1603 visits, last login: a few hours ago
updated 2 days ago

Comments:

ITALIAN926

join:2003-08-16
kudos:2

probably wont fix itself......

Might want to call in a repair issue?
serge87

join:2009-11-29
Reviews:
·Verizon FiOS

Re: probably wont fix itself......

said by ITALIAN926:

Might want to call in a repair issue?

Repair call won't do anything, I have full speed but latency is crap and I get massive timeouts. Verizon refuses to acknowledge the problem. They insist it's everything except their network(my router, pc, website visited, etc). I have hard evidence via trace routes and pingplots but the tier 1 support doesn't even know what a trace route is. I am not the only one - see the forum especially the thread titled " High pings / bad routing..."

MovieLover76

join:2009-09-11
kudos:1

Re: probably wont fix itself......

Just insist to talk to their manager, eventually you'll get someone who knows their stuff. Verizon FiOS has the lowest pings I've ever had something is definitely wrong

»www.speedtest.net/result/2504358514.png
guppy_fish
Premium
join:2003-12-09
Lakeland, FL
kudos:2

remove profanity

Please remove your 4 letter profanity from your summary.
serge87

join:2009-11-29
Reviews:
·Verizon FiOS

1 edit

Re: remove profanity

said by guppy_fish:

Please remove your 4 letter profanity from your summary.

Edited with stars to protect delicate sensibilities.