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Review by MuDvAyNe See Profile

  • Location: Brooklyn, Kings, NY, USA
  • Cost: $180 per month (24 month contract)
  • Install: about 4 days
Excellent service and reliable internet after a year of struggling with cable!
None yet
If FiOS is available in you area you're a fool not to get it!
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

I first placed my order for Verizon FiOS on August 29, 2010 with an install date of August 31, 2010. I never received an email and on August 30, 2010 I placed a call to Verizon. The order had somehow vanished from the website and never went through! The order was placed again and the service was installed on Sept 2, 2010. It has only been about 6 days but I am excited that I have made the change. I use to have Cablevision's Optimum Online, and for the past year it has been a battle to either get stable speeds or a reliable connection. After not getting anything resolved it was time to jump ship and pay the extra 5 bucks a month for a more reliable internet service as well as a bit more upload speed. With Optimum Online I was on the 15/2 package, and sometimes I was lucky to even get 7/2. With Verizon FiOS I have a stable 15/5 package. I game a lot and stream Netflix etc, and have yet to notice a problem.

The install took about 2 hours, which is about average for a FiOS install. The tech was very nice and friendly. All in all the service has been great so far and I am hoping it will stay the same for many years to come!

Edit 6/25/12 : Back in May 2011, I subscribed to the TV and phone service as well. It was a rocky first few months as there seemed to be a problem with the Television service. Some channels would work fine on one box, while the same channel didn't work on another box. It took about 3 techs to finally fix the issue, which of course was a bad wiring job. My internet was boosted up to 25/25, which is actually 30/25 because you get an extra 5mbps because of the television service. I have a year left on my contract and really do not see myself switching services anytime soon. I switched over from Dish Network which got rid of every RSN in NY. It's nice to be able to watch MSG, SNY, YES, while also getting every game in HD. Dish was a joke.

6/9/13

I loved my FiOS service. No complaints except the price just got to high. I have switched to Cablevision. We may meet again in the future Verizon .

member for 22 years, 7409 visits, last login: a few hours ago
updated 10.7 years ago