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Verizon FiOS page on DSLReports
Six Month Rating

Reviews:
bullet 1955 reviews (1464 good) (148 bad)
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Review by drake See Profile

  • Location: Baldwin,Nassau,NY
  • Cost: $114 per month
  • Install: about 12 days
Good "Customer service and always on-and-ready connection."
Bad "None as of yet."
Overall "Great promotions when you order triple play service; can't beat the price for fiber."
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Value for money:
(ratings match consensus)

Called Verizon on Feb. 20th for FiOS information and availability, which the sales rep. was extremely helpful with. The guy found all these on-going promotions for us which saved us $60 off the Triple Play Extreme package deal and totaled to $83.80 / month. Sweet.

Installation day, 8am - 12pm appointment: tech showed up at 10am; ran a few wires, checked the floor's router a few times then went to work. The ONT and battery devices were already at the apt. before move-in date so it was a bit less hassle for the tech.

We were supplied with an ActionTech MI424-WR WiFi modem/router and streaming 25/25mbit service.

The only service interruption after installation (but before the tech left) was the TV service: the head-end was not recognizing new accounts so it took about an hour additional of making a phone to his colleagues about the issue until it was finally resolved.

I must say, aside from the interruption, everything went quite smoothly.
It's better than going with the option of Cablevision's Optimum Online service which isn't bad, but for pricing, Verizon should carry CV's head as an trophy.

member for 12.7 years, 4591 visits, last login: 29 days ago
updated 132 days ago

Comments: