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Verizon FiOS page on DSLReports
Six Month Rating

bullet 1957 reviews (1465 good) (149 bad)
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Review by aguen See Profile

  • Location: Lewisville,Denton,TX
  • Cost: $124 per month (24 month contract)
  • Install: about 10 days
Good "It just works"
Bad "No secret, their backend systems are the worst"
Overall "If it's available, you really should consider it."
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

Moved to N. TX. in July of 06. I specifically looked for Apts. that already had FIOS installed. Signed up before my move in date.Double play Internet/TV only. Installer arrived on time. He had to install the ONT, etc. Fiber drop was already pulled. Took about 4 hours. Since then, other than the occasional power outage and those flaming Actiontec routers croaking (3), I had no major outages. I have 1 STD and 1 HD STB.

As of today, I moved to a newer Apt. complex which also has FIOS installed. I placed a move order via their website. The new package upgraded the internet to 25/25 from my previous 25/15. TV package was a bit of a downgrade from the old Extreme package but I get a free STD STB for life. The installer showed up inside the 2 hour window promised. ONT already existed in this Apt. so all that was needed was to add a new Westell 9100 EM15 router CAT5 WAN to the ONT at my request, in case I need to replace it with my own router later on. This new package is a 2 year contract price guarantee. Should cost less than $100 a month.

member for 11.7 years, 5552 visits, last login: a few hours ago
updated 3.3 years ago