Review by Draiman member for 354 days, 179 visits, last login: 78 days ago updated 98 days ago
Andover,Essex,MA
$170 per month
(24 month contract)
about 14 days
"Stable, fast, and gets the job done"
"Customer service is marginal at best"
"Everything you'd expect from fiber optics"
Pre Sales Information: Install Co-ordination: Connection reliability: Tech Support: Value for money: (ratings match consensus)
We have the Premium cable package, unlimited phone, and 50 mbps internet. We also have 1 HD DVR and 3 HD boxes.
Update (01/02/2013): Signing a 2 year contract but only getting a 1 year loyalty discount is annoying to say the least. The good news is if you call them about it they will give you another 1 year loyalty discount when they first one runs out. It's just a hassle to call them for something they should do automatically.
The channel changing bug where the box freezes for 5 to 30 seconds between channel changes is the only other issue we have right now. It's been there for like 6-8 months and if we're lucky they'll have it fixed sometime soon finally!
Aside from the above two things everything else is pretty good. The phone on-screen caller id which is very nice!
Andover,Essex,MA
$170 per month
about 14 days
"Stable, fast, and gets the job done"
"Customer service is marginal at best"
"Everything you'd expect from fiber optics"
