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Verizon FiOS page on DSLReports
Six Month Rating

bullet 1940 reviews (1455 good) (145 bad)
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Review by carloliveira See Profile

  • Location: Denville,Morris,NJ
  • Cost: $105 per month (24 month contract)
Good "TV, Internet, Phone all work great"
Bad "Renewal is a scam for me than just me"
Overall "The good the bad and the f-ugly"
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

The services work great and the price is about industry standard I could say but when it comes time to renewal and they bait and switch you.....good luck and keep good records.... careful with the online renewal center in your myverizon login that is what brought me so much grief it said my 24 month contract would cost 89.99 but my first bill after renewal was 129.99 and when I called customer service they said we have nothing to do with the online renewal...what kind of customer service billing is that???? They sent me in loops for days until I finally went above that all and emailed a corporate person....then we got somewhere....to bad it had to go that far....customer service gets an F- if you can even grade something that low....

member for 2.3 years, 9 visits, last login: 2.1 years ago
lodged 2.2 years ago