| Review by dubenezic |
member for 9.1 years, 1123 visits, last login: 33 days ago
updated 258 days ago
- Jersey City,Hudson,NJ
- $112 per month
- (24 month contract)
- about 2 days
- "Internet is very fast. Speed is as advertised."
- "Installation. Tech was lazy."
- "If you have a good tech, install should go well."
|Pre Sales Information:|
Value for money:
(ratings match consensus)
I got a lazy technician. Didn't bother to check signals before leaving. Didn't show me much on remote. Once connections we're done, tech was in a hurry to leave.
Ordered the 50/25 internet package, with HD Extreme. STB is Motorola (No DVR) and wireless router is Actiontec. Useful features of router are disabled.
3 channels have major tiling. Had 3 techs in 3 days hopefully will be fixed today. One tech was rude and disrespectful to my home. Refused to wipe feet before coming up stairs on my carpet. Left my apartment without fixing picture issues.
Internet speed is as advertised. Ordered on a Sunday, installed on Tuesday 2 days later. Some channels should be incl in extreme package but are not. Worth the money yes, but not the aggravation. Had to call tech support 10 times in 2 days. Typical empty apologies by Cust. Serv. Ugh.
I can see why they can't sell Fios. If I didn't hate comcast so much I would tell Verizon to shove it.