Good "fast no outage for fios internet" Bad "been waiting for fiostv for years" Overall "why is it taking so long for fiostv"
Pre Sales Information: Install Co-ordination: Connection reliability: Tech Support: Value for money: (ratings above consensus)
love Verizon fios internet but been waiting for fiostv for years had direct tv for 3 years got tired of the contract and the high prices got service electric cable a lot better picture in HD then direct tv. and no contract but as soon as fiostv comes along I will switch to it..
member for 2.1 years, 93 visits, last login: 290 days ago updated 2 years ago
We have had Verizon Fios, internet and digital phone for over a year. We can honestly say that we have never experienced such terrible customer services. They find every way to squeeze a few extra shekels from us. Their tv guide and dvr access are cluttered with their ads for up sells. Their customer service times are long and reps are untrained and rude. Their website is slow, frequently down, and focuses more on upselling vs. service. They make frequent mistakes, and it is always us who pays the price. All in all, I think some of what they are doing is plain illegal. But who is to fight a goliath like Verizon. STAY AWAY.