Review by Libra
- Location: USA
- Cost: $172 per month (24 month contract)
- Install: about 4 days
|Pre Sales Information:|
Value for money:
(ratings match consensus)
Previously we had Verizon dsl and satellite tv. I was very satisfied with the dsl, but the Verizon bundles were very good.
We ordered Verizon fios triple play, which gives us internet, tv (the extreme plan) and digital voice phone. I'm not happy about the phone - you lose it in case of a bad storm, etc. but we have another copper line phone in the house.
The installation went pretty smooth. When I ordered it I wanted the newest DVR but the salesman told me I had to order that online for a fee. As the install was being done I tried to order the dvr and wasn't able to. I called Verizon and asked about this. They were very nice and told me they would waive the fee and get me the latest dvr, which they did. I was very happy about this. We had a problem with one tv and they sent someone out out very fast and he brought a newer version of the dvr for that set also. They were very good.
I have good speed and haven't had any problems with the fios internet. The only thing I've noticed is it changes the IP addresses for the computers. DSL didn't do this. I've gotten a notice from Windows twice saying the assigned IP belonged to something else. Windows fixed it immediately.
I'm very satisfied with Verizon fios.
The price I quoted includes some discounts for 18 and 24 months.
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