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Review by neuronix See Profile

  • Location: Tampa, Hillsborough, FL, USA
  • Cost: $80 per month
  • Install: about 3 days
Worked 2 years without downtime
Hulu works poorly, price increased over 50% with no notice/explanation
$80/mo for 15/5 internet only that doesn't work well with Hulu? forget it.
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

The summary says it all. Paid $50/mo initially and the rate was jacked up to $62/mo after one year. Called to cancel 1 year ago, was talked into another year of $50/mo service. Credit was only applied one month then back up again. I got busy and just paid another year. Then price increased to $75 then 3 months later to $80/mo. Meanwhile, despite 15/5 service confirmed on speedtest, Hulu even at lowest resolution got worse and worse to the point of barely functioning. Called to cancel, rep tried a hard sell to keep me yet wouldn't budge on internet only price at all ($80/mo minimum rate for FiOS internet only). Canceled, have direcpath now with 10/10 connection and Hulu works flawlessly on highest HD setting.

member for 23.4 years, 433 visits, last login: 9.3 years ago
updated 9.3 years ago