|
Home | Reviews | Speed Test | Tools | News | Forums | Info | About | Join |
I have FiOS triple play for business. 150 up & down. Tested speed is as advertised. I also have Comcast as a backup. I host several CRM websites. We have 15 VoIP phones on a hosted service, Vonage Business (Vocalocity). Vonage recommended the ZyXEL Zywall USG 100 gateway to replace my Cisco RV042G. Turns out FiOS delivers, gets or filters website delivery to its customers, when they try to open a webpage, differently than Comcast or RCN do. At this time my employees who are Verizon ViOS customers can't get to my CRM website, but all other employees with other ISPs can. Verizon is trying to blame the problem on the ZyWALL even though all other ISPs deliver my website to their customers without any problem. They say I should find a way to adjust the ZyWALL to correct the FiOS issue. Now I know if I use our FiOS connection and I go to a website that comes up as not found it may be caused by Verizon FiOS and not the website. Update: After reviewing logs on The ZyWALL & Verizon router I found that the reply from our ZyWALL is being blocked by the Verizon Router. Now working with ZyXEL to try to overcome the Verizon issue. Update: 1/21/2014 - Turns out Verizon uses PPPoE on their networks, but they set their routers with MTU set at 1500 instead of 1492. To overcome this issue I had to change the MTU size on our ZyWALL USG 100 from the default 1500 to 1492. Now even FiOS users (employees) can get to our CRM website from their homes. member for 9.2 years, 11 visits, last login: 9.1 years ago updated 9.2 years ago |