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Review by computog  UPDATED: 1.9 years ago member for 2.8 years, 109 visits, last login: 260 days ago
Buford,Gwinnett,GA
Contract price not specified.
about 2 days
AT&T
"Solid Connection and Service"
"Can't think of any"
"Would recommend highly to friends"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
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Atlantic Nexus has been a rock solid provider since I transferred over from Speed Factory back in February of this year. The connection is solid, download just over 3k and upload around 325. Tech support is great- the guys have helped my wife get through a few email issues with her Macbook and most recently setting her up with some web space. Best of all, they call back when they say they will, something my former ISP never got right.
Atnex handled the transfer of my service to my new home flawlessly. They said it would be live on the day the phone service was activated. I tried yesterday (the day after phone went live) and had DSL. I connected at half the speed, and after a call to support figured it might be a distance issue.
After running several tests, they scheduled AT&T to come out to make sure it wasn't the line. I actually discovered the issue myself after a noisy phone conversation. I had forgotten a filter on an active phone. Once that was on, full speed. I called back support to cancel the AT&T line tech. I've been surfing at full 3k since.
Bottom line is Atnex is what all ISP's should be. I will not use anyone else and will recommend Atnex to whoever needs an excellent internet service provider.
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