Review by lyramisu 
UPDATED: 178 days ago
member for 1.2 years, 21 visits, last login: 7 days ago
 Atlanta,Dekalb,GA
 $39 per month (6 month contract)
 about 2 days
 AT&T
 "Fast provisioning, personable staff, less expensive local provider"
 "Minor technical error during account setup"
 "If you're looking for a local/regional provider, it's a good bet."
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Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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I signed up for service from Atlantic Nexus during Speed Factory's massive 4/2008 outage. I was able to get someone on the phone promptly on a Saturday afternoon, and they said my line would be provisioned on Monday. The rep was also glad to answer my laundry list of questions about everything from latency to what will happen if Atnext can't provide service to my new home when I move in a few months.
My provisioning was done when the rep on the phone said it would be (and two days before my confirmation e-mail said), and I was able to get my network up with my existing equipment. The only hiccup was that the tech mistyped the account name I hoped to use so I couldn't authenticate at first, but a quick and friendly call to support fixed that on the spot.
So far, the service is clean and fast, and it's $10 cheaper for a top-of-the-line package than I was paying Speed Factory. I'm a World of Warcraft player, and I was reluctant to leave Speed Factory because I had always had very little latency on my connection. Now, my latency is still in the green, maybe a fraction slower than with Speed Factory, but barely enough to notice (and that may clear itself up with some tweaks on my end).
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Atlantic Nexus
