 Review by moby866 
UPDATED: 295 days ago
member for 9.1 years, 3417 visits, last login: a few hours ago
 Overland Park,Johnson,KS
 $25 per month
 "Great value. Great service."
 "They charge money."
 "Great company, great service, great features."
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Setup experience:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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I recently changed hosting providers to Surpass after several years with
another hosting company. I had thought about changing numerous times but
never did since the old host was working and provided everything I *thought*
I needed.
I went ahead and got a Bronze reseller package about a month
ago. The ordering process was smooth, went with the pay via Pay Pal option.
The package costs $15 a month for 7GB of storage and 75GB of monthly
transfer. At my old host I was paying 18.95 a month for 300MB of space and
6GB of transfer, 5 sub domains and e-mail hosting, but not much else. With
Surpass I get unlimited sub domains, unlimited mysql databases, unlimited
number of e-mail accounts, unlimited mailing lists, and much more. They
also offer a large number of scripts that you can choose to install, from
blogs to Wiki to Project management to E-commerce. I have used the blog
scripts to start my own blog, and also installed a few photo galleries.
The few times I have had to contact technical support they have been prompt,
courteous and professional. They responded quickly, resolved the issue and
kept me informed of the ticket status.
Overall, I have been extremely satisfied with Surpass and would not have any
problems recommending them.
***Update 10-28-05***
Still no problems, have been able to add domains as needed. Very satisfied. They were able to stay online even during Hurricane Wilma. Two Thumbs WAY up for that one.
Update 01-06-06
Had a few issues, but the support desk was able to resolve all my issues quickly, in less than an hour usually. Even if I submitted the ticket late at night I still received a quick professional response from the support staff. Uptime has been great, and response for the servers is great. No lag in loading pages or download files. Still very pleased with the service.
Update 10-03-06
I decided to change plans a couple of months back and set up a 2nd account for personal sites. I got a 2nd account when I did the change, and was put on a new Dual processor, dual core Opteron server. At the time they had a promotion for a 2nd account of equal size for no additional charge, so now I have a total of 3.
Uptime has been great still, and the sites load quickly with little lag. Again I am still very pleased with the service. I would not have a problem suggesting this company to anyone needing to get reliable web hosting.
Update 11-13-06
Still very pleased with the services provided, and recently upgraded hosting packages. The process was very simple and was promptly completed by the tech support staff. Uptime is wonderful, and response times for the servers are great. The only way to make it any better would be to make it free.
Update 1-30-2009
Still with Surpass after all these years. My needs have changed over time and Surpass has been able to grow with my needs, offering support for any issue for services they provide. More than pleased with overall packages still. I will say that I have moved my personal domain email to Google, just so I can have Gmail with my own domain. All other services such as web pages, blogs, photo galleries,
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