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 Review by sgarrand 
UPDATED: 107 days ago
member for 8.3 years, 4084 visits, last login: a few hours ago
 West Brookfield,Worcester,MA
 $5 per month (6 month contract)
 about 3 days
 "Great prices and reliability.."
 "Overseas tech support frustrating but effective.."
 "If you don't need support too much things run very smoothly.."
| Pre Sales information:
Setup experience:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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***LATEST UPDATE - 5/14/08***
2.5 years later and I'm still pretty happy. I've had one or two minor problems and tech support handled them well. It can be frustrating dealing with overseas support because of thick accents but they seem to be improving in that area, at least for me. Maybe it's just luck of the draw and I've gotten lucky? Not sure exactly but I'm happy with the service I'm provided with. When they upped their packages I called because as an existing customer mine were lower. They fixed it promptly. I will never use all the space and bandwidth but it's the principle behind it. So far so good. I'll update this every so often.
***END OF LATEST UPDATE***
** Update - 11/05/06 **
I have had 1&1 now for almost a year with no downtime. My site is not business related so it's not "mission critical" or anything fancy but it works. What surprises me most is the e-mail. I check my mail whenever I'm online once a minute and I don't think I've ever gotten a bad response from their server. Better reliability than my previous host. I can't say much because it just works.
** End of Update **
I moved my site to 1&1 in early December 2005 and after the initial plan choice and setup everything has been going well. It's very important that you look over everything they offer and what you need so you choose the plan that suits you best. I chose the wrong plan at first (my error) and the support was horrendous. They were not very helpful and we could barely understand each other. I don't know what country they were from but I just wanted competent support. I do not have a political stance on off shoring, just a fondness for good support.
The bottom line is that after all the initial junk everything has been working very well. I have had my site since 2003 and these last 5 months feel just like the first two years. The major difference being the incredible amount of space I have available. I had 250 MB, I now have some ridiculous amount like 10 GB. Who are we kidding here? If I tried to use 10 GB on a shared hosting plan I'd get shut down before I got anywhere near it. With that being said, I have more than 250, which I was filling up. Great value for the money and the reliability is there.
I would highly recommend this host.
Scott
Followup comments:  
The Beer
I Love It When A Plan Comes Together
Premium
join:2001-07-24
Omaha, NE
clubs:
 ·ViaTalk
| 1&1 is good Yea I have no idea why people bash 1and1 so much.
They are based in the UK, one of Europe's largest webhosts.
Before they moved some of their stuff here everything came out of the UK.
I have over 40 sites on my $5.99/mo plan and it works great could not be happier. | |
| ric b
join:2006-03-23
Saint Louis, MO
| 1 & 1 hosting it's good to know other people like their paid svcs with 1 & 1. I've had their free svc for almsot 3 years, since they were giving away 3 year trials, and the trial run is almost up Late December). I really don't want to transfer my domain (not even sure they allow you to transfer your domain name, though I should be able to, if I want), when that time comes, so I'll most likely stick with them for a while anyway. | |
| | joetaxpayer
I'M Here Till Thursday
join:2001-09-07
Wayland, MA
 ·Comcast Formerly ..
| Re: 1 & 1 hosting said by ric b :it's good to know other people like their paid svcs with 1 & 1. I've had their free svc for almsot 3 years, since they were giving away 3 year trials, and the trial run is almost up Late December). I really don't want to transfer my domain (not even sure they allow you to transfer your domain name, though I should be able to, if I want), when that time comes, so I'll most likely stick with them for a while anyway. I'm at the end of the free hosting as well, also have a good number of domain registrations I moved to them. Of course they have to let you take the name, you own it, they are just the registar. But I plan on signing up for the paid service. The email based support has been fine for me.
JOE | |
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