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Member review of Xplornet


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read 38 reviews (9 positive) (21 negative)
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Six Month Rating

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Review by Luvfishin See Profile
UPDATED: 129 days ago
member for 8.2 years, 2252 visits, last login: 4 days ago


St George Brant,ON
Contract price not specified.
"Faster than dialup"
"Still costly and latency as with all satellite net services"
"Am not very happy overall (costly and slow)"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
Value for money:
(ratings match consensus)

    My Other Reviews·silowireless
    Update on November 12/09:

    Finally dumped Xplornet. They are getting worse daily.

    I signed up with a new wireless company here called Silowireless and am extremely happy. It's snappy and fast. I'll write a review asap.

    I replaced my Direcway (Lincsat) with the new Telesat ka from Xplornet (formerly Lincsat) here in Canada. I simply wanted faster speeds and I certainly got that. It is costly, but I have no other choices. However, I am getting a 1mb d/l service with 256kbps u/l for the same price as my old 500 d/l and 50 u/l.

    The only catch is the equipment (dish and modem cost $699.00 and install was $300.00) as it requires all new equipment and does not use any of the old Direcway equipment.

    Install and setup took about 2 hours and it was a breeze. My dealer here always treats me well and does a great job.

    Tech support is a phone call away and I have not needed them.

    Connection seems better in rain/snow and no problems so far.

    Value for the money is of course a toss up. I am in an area where I have no choice; and to compare satellite to cable or dsl is almost unfair. However, it could be less costly and monthly rates could be less. I pay $89.99/month plus tax and it is much better value than the Direcway which was identically priced.

    So far, so good and I'll do an update in a while.

    Speeds are averaging around 950 down and 250 up with bursts of up to 1.4 mb down and 380kbps up.

    *Update* Upgraded on Feb 6/06 to 1.5mb down, 300 up and and impressed. Averaging 1200 down/300up and solid in lousy weather. No networking/router issues at all. Expensive, but my only option. Xplornet email doesn't want to work with my Yahoo...humm...tech was not helpful. Am using "forwarding email" to get my Xplornet mail.

    *Update* Update on May 18/08 and am still getting the 1.5/300 KaBang service which is getting slower and for $149.00/month should be poppin'! Am told their sat space is overcrowded, but who knows. I have relocated my dishes to a very nice stainless pole mount (added new picture). I sure wish I was a wee bit closer for DSL as the satellite is very costly.

    *Update* Update on March 11/09 and was getting unhappy as the KaBang service got slower and I was not happy. I downgraded to KaZoom 1/256 and pay $99.00 with no contract. (I don't want a contract as I'm hoping to bail, if I can) I really don't notice much difference and am saving $50.00/month. This service is a ripoff and I'm looking at some other options such as local wifi if I can get it here.

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    Followup comments:

    tickedoff

    @navigata.net

    Xplornet Sucks? Rip-Off

    you got that right mine just got slower and slower and when I did all about .. Surprise they say you have gone over limit!!! (The Fairness Act) $111.00 for 3 yrs. your stuck unless you buy your contract out... I could go on & on but thsoe of you know what talking about...
    Forums » comments on review of Xplornet


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