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Member review of Xplornet


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Reviews:
read 28 reviews (9 positive) (13 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
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Value for money:



Review by Luvfishin See Profile
UPDATED: 74 days ago
member for 6.7 years, 2023 visits, last login: a few hours ago


St George Brant,ON
Contract price not specified.
"Faster the my old ku"
"Still costly and latency as with all satellite net services"
"Am not very happy overall (costly and slow)"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
Value for money:
(ratings match consensus)

    I replaced my Direcway (Lincsat) with the new Telesat ka from Xplornet (formerly Lincsat) here in Canada. I simply wanted faster speeds and I certainly got that. It is costly, but I have no other choices. However, I am getting a 1mb d/l service with 256kbps u/l for the same price as my old 500 d/l and 50 u/l.

    The only catch is the equipment (dish and modem cost $699.00 and install was $300.00) as it requires all new equipment and does not use any of the old Direcway equipment.

    Install and setup took about 2 hours and it was a breeze. My dealer here always treats me well and does a great job.

    Tech support is a phone call away and I have not needed them.

    Connection seems better in rain/snow and no problems so far.

    Value for the money is of course a toss up. I am in an area where I have no choice; and to compare satellite to cable or dsl is almost unfair. However, it could be less costly and monthly rates could be less. I pay $89.99/month plus tax and it is much better value than the Direcway which was identically priced.

    So far, so good and I'll do an update in a while.

    Speeds are averaging around 950 down and 250 up with bursts of up to 1.4 mb down and 380kbps up.

    *Update* Upgraded on Feb 6/06 to 1.5mb down, 300 up and and impressed. Averaging 1200 down/300up and solid in lousy weather. No networking/router issues at all. Expensive, but my only option. Xplornet email doesn't want to work with my Yahoo...humm...tech was not helpful. Am using "forwarding email" to get my Xplornet mail.

    *Update* Update on May 18/08 and am still getting the 1.5/300 KaBang service which is getting slower and for $149.00/month should be poppin'! Am told their sat space is overcrowded, but who knows. I have relocated my dishes to a very nice stainless pole mount (added new picture). I sure wish I was a wee bit closer for DSL as the satellite is very costly.

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    Followup comments:

    jabo

    @barrettxplore.com

    xplornet kazoom 1mbps down 256kbps up

    I've had xplornet $89.99 kazoom 1mbps down, 256kbps up package for about half a year now. Its really reliable, only went down once and a simple power cycle fixed the problem. When I do a speakeasy speedtest I get about 935kbps down and 190kbps up. The upload could be a touch better because its only at about 75% of advertised, but its alright.

    The pings are a little slow, but it definitely beats dialup since its always on without tying up your phone line and the package I have is about 30x as fast as dial up. It takes about 2 minutes to download a simple 15MB file with the kazoom package compared to about an hour on dial up for the same 15MB file.

    Its not horribly great with online games since the pings are a little slow, but dial up is worse with the games I play.

    You can also network it easily with a router, unlike dial up. We have it connected wired to one desktop and wirelessly to two laptops no problem. they can also all be on the net at once without too much slow down, unlike dial up.

    I'd definitely recommend xplornet over dial up to anyone that doesn't have any other high speed alternative in their area.
    Forums » comments on review of Xplornet


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