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Review by dliw See Profile

  • Location: Altoona, Blair, PA, USA
  • Cost: $148 per month
  • Install: about 3 days
Dependable service
None I can think of.
Satisfied customer
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

8 July 2014
»www.speedtest.net/my-res ··· 12795167

24 Dec 2013
Free upgrade to 30/3 from 20/2. All is good.
[URL=http://www.speedtest.net/my-result/3185969012][IMG]»www.speedtest.net/result ··· G][/URL]

2 Jun 2013
[URL=http://www.speedtest.net][IMG]»www.speedtest.net/result ··· G][/URL]
20/2 very stable

16 Oct 2012
[URL=http://www.speedtest.net][IMG]»www.speedtest.net/result ··· G][/URL]

30 July 2012
Got an upgrade. Very satisfied with ABB.
»www.speedtest.net/result ··· 7175.png

17 Jan 2012
Getting better all the time!

»www.speedtest.net/result ··· 3233.png

17 Dec 2011
Got an upgrade and didn't know it?

:::.. Combined Test Results ..:::
Download Connection:: 7734 Kbps or 7.6 Mbps
Download Test Size:: 5.9 MB or 6042 kB or 6186598 bytes
Download Speed:: 967 kB/s
Upload Connection:: 958 Kbps or 0.9 Mbps
Upload Test Size:: 579 kB or 579 kB or 592920 bytes
Upload Speed:: 120 kB/s
Tested At:: »TestMy.net version:12
Test Time:: 2011-12-17 11:38:30 Local Time
Validation:: »testmy.net/db/tNOY85I.P89wVAb
User Agent:: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Trident/5.0) [!]

22 March 2006
This past Saturday VoIP was installed by Atlantic Broadband along with an upgrade to Digital Cable for the television. Internet is still 3/320. All services are consistently of high quality. The modem for VoIP and internet is Motorola SBV5220 Surfboard. Great diagnostics page.

:::.. Download Stats ..:::
Download Connection is:: 3916 Kbps about 3.92 Mbps (tested with 5983 kB)
Download Speed is:: 478 kB/s
Tested From:: »testmy.net/ (Server 1)
Test Time:: 2006/08/18 - 5:50pm
Bottom Line:: 68X faster than 56K 1MB Download in 2.14 sec
Tested from a 5983 kB file and took 12.515 seconds to complete
Download Diagnosis:: Awesome! 20% + : 57.27 % faster than the average for host (atlanticbb.net)
D-Validation Link:: »testmy.net/stats/id-FJPCB364S
User Agent:: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; WP EmbeddedWB 14.55; .NET CLR 1.1.4322; .NET CLR 2.0.50727) [!]

:::.. Upload Stats ..:::
Upload Connection is:: 314 Kbps about 0.31 Mbps (tested with 579 kB)
Upload Speed is:: 38 kB/s
Tested From:: »testmy.net/ (Server 1)
Test Time:: 2006/08/18 - 5:51pm
Bottom Line:: 5X faster than 56K 1MB Upload in 26.95 sec
Tested from a 579 kB file and took 15.09024 seconds to complete
Upload Diagnosis:: Awesome! 20% + : 22.66 % faster than the average for host (atlanticbb.net)
U-Validation Link:: »testmy.net/stats/id-640RMU7WL
User Agent:: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; WP EmbeddedWB 14.55; .NET CLR 1.1.4322; .NET CLR 2.0.50727) [!]

21 February 2007
Nothing new to report. Had a couple of outages but they were weather related. Customer service is fast, patient and usually knowledgeable. I'm still a satisfied user of Atlantic Broadband.

30 August 2007
This service, internet~digital cable~VoIP, is just plain stable. It's a set and forget item. Absolutely nothing negative to report.

19 February 2008
Again: "This service, internet~digital cable~VoIP, is just plain stable. It's a set and forget item. Absolutely nothing negative to report."

23 June 2008
Effective 1 September 2008, Atlantic Broadband will be increasing speeds across the board in Pennsylvania at no extra charge. As follows:

Starter High Speed 320/320 to 512/512. Kbps of course.
Preferred High Speed 3/320 to 5/512. Me!
Max High Speed 5/512 to 8/512.

Still very satisfied with Atlantic Broadband

22 August 2008
Got the speed increase a bit early. Preliminary results are as follows:

:::.. testmy.net test results ..:::
Download Connection is:: 4748 Kbps about 4.75 Mbps (tested with 4096 kB)
Download Speed is:: 580 kB/s
Upload Connection is:: 482 Kbps about 0.5 Mbps (tested with 1013 kB)
Upload Speed is:: 59 kB/s
Tested From:: »testmy.net (Main)
Test Time:: 2008/08/22 - 6:50am
D-Validation Link:: »testmy.net/stats/id-0VG9RN63P
U-Validation Link:: »testmy.net/stats/id-ZWIS1AXRF
User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.0.04506; OfficeLiveConnector.1.0; WWTClient2) [!]

28 February 2009
This past week, I'm thinking Tuesday or Wednesday, was the first time I encountered any real problems with service.. Early in the morning the cable, internet and VoIP went down. The outage covered Central PA and parts of Maryland.

The cable and VoIP came back on very fast but no internet connection could be made. I tried every trick in the book trying to reestablish it to no avail. Finally called a tech friend and explained the problem. Simple solution was a pin hole reset button on the back of the Motorola SBV5220 Surfboard. Fixed.

I don't know if ABB should have/could have sent a reset signal to the network or not. Would have saved me and probably a multitude of others a major source of frustration. O'well, at least I have learned another avenue of solving a problem from this experience. Good can come out of bad.

7 October 2009
Nothing new to report. We simply have a very stable system here which I am very satisfied with. When I do have an issue of any kind Customer Service is swift in resolving it. Kudos to Atlantic Broadband in Central PA.

30 October 2010
Geez...it's been a year!
:::.. testmy.net test results ..:::
Download Connection is:: 4773 Kbps about 4.77 Mbps (tested with 579 kB)
Download Speed is:: 583 kB/s
Upload Connection is:: 470 Kbps about 0.5 Mbps (tested with 579 kB)
Upload Speed is:: 57 kB/s
Tested From:: »testmy.net (Dallas, TX USA)
Test Time:: 2010-10-30 08:14:47 GMT -7
Validation:: »testmy.net/db/6SGHR418X& ··· dual=yes
User Agent:: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; WWTClient2) [!]



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member for 21 years, 5825 visits, last login: 7.8 years ago
updated 9.7 years ago


MindChild
@atlanticbb.net

MindChild

Anon

Blows

Atlantic Broadband has service outages here at least once a week. Sometimes for minutes, sometimes for hours. They traffic shape P2P or flat out block it. KAD is blocked. Typical "We dont want you to run a server" ports are blocked (21, 80, etc).

Elizabeth Lee
@atlanticbb.net

Elizabeth Lee

Anon

Broadband Atlantic

Can't stand this company! Their customer service is a joke. They miss appoinments, don't call back, leave you on hold for a long time. It takes lots of calls to get anything done and it is always frustrating. If you can get other service -- do it!

Alonzo Quijana
@atlanticbb.net

Alonzo Quijana

Anon

Terrible Atlantic BB "High speed" service

Horrendous service. Long waits on hold. Tech support, cutomer "service," and the tech guy who makes the service call always have a different explanation for what's wrong. This past month my 3meg "high speed" connection ($34.95 a month) has been running at average 174Kbs (have tested on a 3 month old mac and 4 week old Lenovo laptop). Explanation? Construction in the area. Rain. Lightening. Power spikes. Too many people watching television. My computer. Software. Etc etc. Today the tech refused to come upstairs to my apt (after I waited all morning) saying that construction in the area was to blame and that he couldn't help. I called tech support later in the day and they said it was the modem. (The HDTV is often out, especially at night). So I'll have to wait at home ANOTHER day while they dispatch a tech guy. Customer service suggested I switch to AT&T and refused to refund the last month's charges (I did get 2 weeks back after waiting for supervisor). Second suggestion? That I move to Miami (Comcast) if I don't like Atlantic BB service.

I work in Latin America about a week each month and the broadband there is MUCH faster, especially in Mexico City (Telmex). Why why why do we get this third world service here in Miami Beach?

dliw
Premium Member
join:2003-03-09
Elsewhere

dliw

Premium Member

Wish you had the same

I truly wish those who posted negative service comments could enjoy the level of service I am receiving. We have had only one complete loss of service, cable~internet~ phone, in all this time and it was for a very short period early in the day. I'm happy, especially with the new speeds coming.

Damir S
@atlanticbb.net

Damir S

Anon

Hate Atlantic BB

I hate this company for their monopoly in Miami Beach without providing good speeds for my money! I'm paying $54 monthly for their service-only internet! why they charge more than comcast? i can't understand why upload speed so low 200-400 kds/s is a joke! I wanna be with other company, do I really have to move out of my building!! ABB suck!

rom78
@aol.com

rom78

Anon

they are garbage

the service is garbage. the HD is garbage. i cant believe north miami has to have this piece of chit.